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Dollar Tree Distribution, Inc. · 4 months ago

Customer Service Associate II

OH-Hamilton

Full-time

Onsite

New Grad, Entry Level

$11.50/hr - $12/hr

Dollar Tree Distribution, Inc. is seeking a Customer Service Associate II to join their team and create an inviting shopping experience for customers. In this role, you will assist with daily operations, including merchandising and customer support, while ensuring a clean and welcoming environment.

Facilities Services

Responsibilities

Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards

Merchandising and stocking as needed

Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Managing sales transactions while working assigned cash register

Maintaining security of cash and protecting company assets

Other duties as assigned*

Qualification

Customer service experienceBasic math proficiencyOrganizational skillsCommunication skillsProblem-solving skillsRelationship managementFollow instructionsIntegrity

Required

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

High level of integrity is required

Proficiency in basic math for cash accounting is required