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Change & Innovation Agency, a vimo company · 5 months ago

Sr. Product Manager - Platform Technology

Mountain View, CA, USA

Full-time

Onsite

Senior Level

$140K/yr - $180K/yr

5+ years exp

Change & Innovation Agency, a vimo company, is a market-leading organization transforming government IT infrastructures with their SaaS and AI technology. They are seeking a Senior Product Manager to coordinate platform technology upgrades, advocate for reducing technical debt, and ensure a seamless release process by collaborating with cross-functional teams.

GovernmentManagement ConsultingSaaSSoftware

No H1B

Responsibilities

Own the roadmap for platform upgrades (e.g., infrastructure, database, middleware, libraries, language/runtime versions) and align with overall product strategy and engineering architecture

Advocate for and facilitate reduction of technical debt by identifying aging components, enabling modernization efforts, and aligning stakeholders on long-term platform health

Act as a bridge between platform engineering teams and both internal and external customers to ensure technical project benefits and impact are well understood

Collaborate with cross-functional teams to ensure timely and safe rollout of upgrades and platform-level changes

Drive automation and tooling improvements to streamline deployments, reduce manual errors, and improve release velocity

Establish metrics and KPIs to track the health of platform services and the efficiency of release processes

Champion best practices for backward compatibility, version control, and rollback strategies

Communicate technical initiatives, timelines, and risks to leadership and stakeholders with clarity and confidence

Platform Upgrade Roadmap: Plan for infrastructure upgrades, aligned with technical and business goals

Risk Assessments: Impact and risk analysis for major upgrades with mitigation strategies

Stakeholder Updates: Clear, regular communications to internal customers (ex: dev teams reliant on stable infrastructure) and large enterprise customers

Release Process Framework: Procedures to ensure smooth, predictable deployments

CI/CD Enhancements: Initiatives to improve automation, reliability, and developer efficiency

Qualification

Technical product managementSoftware architectureCloud infrastructureCI/CD pipelinesDevOps principlesAgile methodologiesData-driven decision makingAnalytical skillsCollaboration skillsCommunication skills

Required

5+ years of experience in technical product management or a related field, preferably in SaaS or platform-focused environments

Strong technical background with understanding of software architecture, cloud infrastructure (AWS, GCP, or Azure), CI/CD pipelines, and DevOps principles

Proven experience managing platform upgrade initiatives and coordinating complex release cycles

Exceptional collaboration and communication skills—able to align cross-functional teams and influence without authority

Experience with agile methodologies and tools like Jira, Confluence, Bitbucket, Git, Jenkins/GitHub Actions, etc

Strong analytical skills with the ability to make data-driven decisions

Preferred

Previous experience working on enterprise-grade platform teams or developer enablement tools

Knowledge of compliance/regulatory release requirements (e.g., SOC2, HIPAA, etc.)

Familiarity with microservices, containerization (Docker/Kubernetes), and observability tools

Benefits

Health, Dental, Life, Disability, and Vision insurance

Healthcare spending or reimbursement accounts (HSA/FSA)

Retirement benefits (401k)

Paid time off

Education assistance or tuition reimbursement-

Employee discounts for Gym memberships & commuting/travel assistance

Company

Change & Innovation Agency, a vimo company

Change & Innovation Agency (C!A®), part of the Vimo® family of innovative solutions for health and human services, helps government agencies increase capacity so they can do more good.

Founded in 2003

Liberty, Missouri, USA

51-200 employees