Furnitureland South, Inc · 5 months ago
Delivery Coordinator
Jamestown, NC, USA
Full-time
Onsite
Entry Level
1+ years expFurnitureland South, Inc is seeking a Delivery Coordinator who will create, build, and confirm delivery trips while ensuring customer satisfaction. The role involves assisting customers with issues, scheduling deliveries, and monitoring trips to ensure timely execution.
Consumer GoodsReal EstateRetail
Responsibilities
Maintain a positive attitude and high motivation level
Assist customers and associates with problems in a professional manner and provide resolution
Understand and implement FLS policies and procedures
Schedule all customers in your designated area and assist in other areas as needed
Monitor trips to insure they are built to designated capacity
Monitor trips your area to ensure that they are built, routed, confirmed and releases to the DC on time
Know and be able to explain our storage policy to customers when needed
Know how to create a customer pick up
Note all customer contact in the Delivery memo pad
Other duties assigned by supervisor
Be open to suggest any ideas for improvement
Arrive punctually and consistently for work for normally scheduled hours
Perform various related duties as required
Contribute to team effort by accomplishing related results as needed
Contact customers confirm delivery details (date, time, COD, etc)
Respond to tasks, emails and voicemails
Qualification
Required
A high school diploma or equivalent
One to two years' experience in customer service, delivery, or a related field
Company
Furnitureland South, Inc
Furnitureland South is a retail company that provides home furnishing products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Harris
CEO
Recent News
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