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Goodwill of Silicon Valley · 5 months ago

Part Time Retail Donor Greeter

Gilroy, CA, USA

Full-time, Part-time

Hybrid

New Grad, Entry Level

$17.95/hr - $17.95/hr

Goodwill of Silicon Valley is a nonprofit organization that aims to improve lives through the power of work. They are seeking a Part Time Retail Donor Greeter who will be responsible for greeting donors, accepting donations, providing excellent customer service, and maintaining donation areas.

CommunitiesHealth CareLifestyleNon ProfitRetail

Responsibilities

Follows Current Standard Operating Procedures for Donation Process

Greet all donors within 15 seconds of arrival

Accepts donations from customers, provides receipts and thank donors

Provides excellent customer service

Depending on store procedures, sorts and arranges donations in bins to go to various sorting areas of the store

Loads and unloads company trucks and trailers. Includes ensuring all boxes have proper labeling

Maintains appearance of donation areas

Accurately tracks the quantity of donation during shifts

Properly loads and prepares trucks for pick up by transportation

Follows and enforces all company procedures

Stays up to date on all safety and equipment certifications as needed

Performs other duties as requested

Collaborates with assigned CDP Case Manager throughout program participation

Attends and completes STEPS workshop

Qualification

Customer serviceBasic arithmeticEquipment handlingEnglish proficiencyTeam cooperationAdaptabilityAttention to detail

Required

Proficient in the English language

Basic arithmetic (adding/subtracting) required

Ability to coordinate hand-eye-foot movement to safely maneuver/handle equipment and lift/stack donations

Ability to understand English, accept directions and follow procedures

Ability to perform routine work, adapting to change as it relates to work flow

Ability to maintain self-control and work in cooperation with co-workers

Ability to examine items and visually differentiate between them based on quality standards

Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment

The work place is fast, requiring lifting and/or carrying of up to 50 lbs consistently. On a regular basis heavier items of up to 75 lbs will be lifted

Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks

Mobility required to move within the department