Ricochet360 · 4 months ago
Quality Analyst - Mid Level
El Segundo, CA
Full-time
Onsite
Mid LevelRicochet360 is seeking an innovative and experienced quality analyst to join their team. The role involves developing and supporting test plans, executing test scripts, and ensuring the end product meets quality standards. The quality analyst will collaborate with various departments to validate test cases and recommend changes to quality guidelines.
Cloud InfrastructureCRMMarketing AutomationSaaSSoftware
Responsibilities
Develop and execute test plans to ensure that all objectives are met
Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product
Identify and remedy defects within the production process
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
Compile and analyze statistical data
Ensure that user expectations are met during the testing process
Draft quality assurance policies and procedures
Investigate customer complaints and product issues
Ensure ongoing compliance with quality and industry regulatory requirements
Qualification
Required
A bachelor's degree in computer science, information systems or a related field
Experience in quality inspection, auditing, and testing
Excellent communication skills, both written and verbal
Strong computer skills and knowledge of QA databases and applications
Strong analytical and problem-solving skills
Meticulous attention to detail
Company
Ricochet360
Ricochet360 is an all-in-one CRM, Cloud Phone System, Dialer and Marketing Automation Platform.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.5M2017-10-15Seed· $0.5M
Leadership Team
B
Beau Bratton
Founder & CEO
Company data provided by crunchbase