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Koala Health · 4 months ago

Operations Technician

Boston, MA

Full-time

Onsite

Entry Level

$18/hr - $18/hr

1+ years exp

Koala Health is focused on simplifying pet health management, offering a pharmacy service for pet medications and supplements. The Operations Technician will assist in retrieving, processing, and fulfilling medication therapies while helping to develop operational policies and procedures to enhance customer experience.

Consumer GoodsHealth CarePet

Responsibilities

Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations

Assist pharmacist in retrieving prescription refills from veterinarian prescribers

Follow up with patients as needed to clarify questions relating to and provide updates on their orders

Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy

Run automated machinery required to pre-sort and package medications

Fill exception trays with appropriate medication

Work daily with the Operations team to ensure the right medications are put in the right pouches

Transition orders through different workflow stages from initial dispense through quality control

Count and fill prescription vials and affix labels on bulk prescription items

Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes

Sort and triage the right boxes to ship at the right time

Aid the Operations team with receiving, shipping, counting, and packing

Clean, and help maintain, equipment and work areas

Qualification

Pharmacy Technician LicenseMedication IdentificationComputer ProficiencyOrganizational SkillsMultitaskingTeam CollaborationAttention to DetailCommunication Skills