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Panda Restaurant Group · 4 hours ago

Field Human Resources Manager - (Washington DC/Baltimore)

United States

Full-time

Remote

Senior Level

$112K/yr - $158K/yr

7+ years exp

Panda Restaurant Group is seeking a Regional HR Manager to serve as a strategic HR partner to Operations leadership in assigned regions. The role involves developing and coaching management, executing staffing plans, and facilitating resolution of associate relations issues across 80-120 stores.

Restaurants

H1B Sponsor Likely

Responsibilities

Partners with Operations leadership (primarily VPOs, RDOs, ACOs, and MUMs) in assigned region(s) in the facilitation of People Planning involving the development and coaching of Operations management; evaluates internal candidates for vacant/new positions and identifies high potential associates; participates in panel interviews to build alignment. Conducts field visits and interviews to identify opportunities for improved retention

Coaches Operations leadership on associate relations to achieve problem resolution without litigation; conducts timely and thorough investigations involving associate complaints and disputes and prepares documentation of issues; resolves simple issues but involves Field HR Directors in achieving resolution of complex associate relations issues or refers issues to the Office of Dispute Resolution in the Support Center

Assists Operations leadership in development and execution of Regional Strategic Plan to ensure both an internal and external pipeline of candidates; forecasts staffing needs to fill vacant Operations management positions on a timely basis to support company growth; Participates in Open House events, and career fairs, supported by Recruiters at the Support Center

Advises Operations leadership on conducting effective associate performance evaluations and on assisting associates with career and personal development

Follows up with new hires thru Keep In Touch Program to promote an understanding of Panda’s Mission, Vision, Values, and Culture. Follows up with new hires to ensure adequate and appropriate training opportunities and encourage their participation

Assists/coordinates with the Decentralized Learning Manager, who provides a variety of local training and development sessions for Operations management to enhance their capabilities, including 7 Habits, Sexual Harassment, Interviewing Skills, Conducting Effective Performance Reviews, Creating Individual Development Plans, etc

Qualification

HR Generalist experienceAssociate relationsTrainingDevelopmentRecruitingPeople managementBachelor's degreeFood Handler's CardCoaching skillsPerformance evaluations

Required

Bachelor's degree required

7+ years of HR experience

5+ years of HR Generalist experience in associate relations, training and development, recruiting, and people management or equivalent Operations management experience, preferably in a retail/hospitality operations environment

Successful completion of initial and periodically required trainings

Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position

Preferred

business and/or HR majors preferred

Benefits

Hybrid remote schedule

401K with company match

Yearly bonus opportunity

Full medical, dental, and vision insurance

On-site fitness center, biometric screen, and flu shot clinic

Discounts at Panda restaurants, theme parks, and gym memberships

Paid time off starting at 15 days with 7 federal holidays

Continuous education assistance and scholarships

Income protection including Disability, Life and AD&D insurance

Bereavement leave

Benefits available for eligible permanent full time associates

Company

Panda Restaurant Group

Glassdoor3.6

Panda Restaurant Group provides quick service Chinese food in high traffic locations, including malls, airports and sporting arenas.

Founded in 1973

Rosemead, California, USA

10001+ employees

https://www.pandarg.com

H1B Sponsorship

Panda Restaurant Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (10)

2023 (11)

2022 (3)

2021 (3)

2020 (7)