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Charter Steel · 4 months ago

Customer Relationship Management Intern - Year Round

Charter Manufacturing Company, Inc - Mequon, WI

Internship

Hybrid

Intern

Start in 2026 Spring

Charter Manufacturing is a fourth-generation family-owned business where their culture is their strongest competitive advantage. They are hiring a Customer Relationship Management Intern who will contribute to meaningful projects, gain hands-on experience, and develop skills through mentorship and training.

Consumer GoodsManufacturing

Comp. & Benefits

Responsibilities

Maintaining and analyzing data with CRM system to improve customer interactions and system quality

Working with various teams, such as Customer Experience, Marketing, and Sales to understand the CRM Strategies, and how to improve processes within overall business operations, and day to day support

Actively seeking opportunities to learn about CRM best practices, business use cases for CRM, new tools, and relevant data privacy regulations

Develop CRM administration reports and assist with CRM adoption metrics

Content updates on company intranet for tips & tricks, CRM updates, etc

Contribute proactively with ideas and suggestions to ensure ongoing improvement in CRM processes and practices

Qualification

CRM experienceData ManagementMicrosoft OfficeCommunication skillsMultitaskingInterpersonal skillsTeamwork

Required

Enrollment in a four-year degree program in Information Systems, Digital Marketing, Business Administration or a related field with current status of at least a sophomore level

Cumulative GPA of 2.75 or higher

Proficient in Microsoft Office software: Excel, Word, and PowerPoint

Strong verbal and written communication skills

Strong interpersonal and relationship building skills

Ability to succeed in a team environment

Ability to handle multiple tasks

Preferred

Interest in commercial areas of the business - sales, marketing, and/or customer service

Previous CRM experience

Previous internship experience

Benefits

Competitive compensation

Receive weekly pay

Paid holidays

Company

Charter Steel

Charter Steel, Inc. manufactures and distributes carbon and alloy steel bars, rods, and wire products. It is a sub-organization of Charter Manufacturing.

Founded in 1975