Macy's · 5 months ago
Retail Fragrances Sales Counter Manager - Burberry, Herald Square - Full Time
151 West 34th Street, New York, NY, 10001, US
Full-time
Onsite
Entry, Mid Level
1+ years expMacy's is a storied retail company that has been part of American culture for over 160 years. They are seeking a Fragrance Counter Manager to oversee the operation of their fragrance counter, motivate a team, and drive sales through excellent customer service and brand engagement.
Consumer GoodsFashionRetail
Responsibilities
Inspire teamwork to reach sales goals and elevate the customer experience
Demonstrate knowledge of products and services to build rapport and loyalty
Understand how to drive sales through brand training, events and strategies
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Build brand loyalty through engaging customers in our rewards program
Communicates with vendors and store leadership to execute company and store-based events to achieve sales goals
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal and annual goals
Recruit, train, coach, motivate and develop colleagues on policies and goals
Lead product demonstrations and peer-to-peer training
Use point of sale technology and applications, including handheld technology, to assist in selling and fulfilling of customer orders
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Oversee presentation, organization, storing and stock replenishment
Adhere to safety and hygiene standards; comply with asset protection control procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Qualification
Required
1-2 years of direct experience is preferred
Has advanced authority and expertise in a specific brand
Flexible availability, including days, evenings, weekends and holidays
Strong interpersonal skills
Resourceful and able to adapt quickly to changing priorities
High school graduate or equivalent (general education degree or GED)
This position requires constant moving, talking, hearing, lifting, standing, and reaching with arms and hands
Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-17
2026-01-17
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