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Charter Manufacturing · 2 weeks ago

Customer Relationship Management Intern - Year Round

Mequon, WI

Internship

Hybrid

Intern

Start in 2026 Spring

Charter Manufacturing is a fourth-generation family-owned business committed to growth and improvement. They are seeking a Customer Relationship Management Intern to contribute to impactful projects, gain hands-on experience, and develop skills through mentorship and training.

ManufacturingMining

Growth Opportunities

Responsibilities

Maintaining and analyzing data with CRM system to improve customer interactions and system quality

Working with various teams, such as Customer Experience, Marketing, and Sales to understand the CRM Strategies, and how to improve processes within overall business operations, and day to day support

Actively seeking opportunities to learn about CRM best practices, business use cases for CRM, new tools, and relevant data privacy regulations

Develop CRM administration reports and assist with CRM adoption metrics

Content updates on company intranet for tips & tricks, CRM updates, etc

Contribute proactively with ideas and suggestions to ensure ongoing improvement in CRM processes and practices

Qualification

CRM experienceData ManagementMicrosoft OfficeMultitaskingVerbal communicationWritten communicationInterpersonal skillsTeamwork

Required

Enrollment in a four-year degree program in Information Systems, Digital Marketing, Business Administration or a related field with current status of at least a sophomore level

Cumulative GPA of 2.75 or higher

Proficient in Microsoft Office software: Excel, Word, and PowerPoint

Strong verbal and written communication skills

Strong interpersonal and relationship building skills

Ability to succeed in a team environment

Ability to handle multiple tasks