Chapter & Member Services Support Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Tau Beta Pi Association, Inc. · 3 months ago

Chapter & Member Services Support Specialist

The Tau Beta Pi Association, Inc. is America’s oldest engineering honor society, dedicated to supporting engineering students and professionals. As a Chapter & Member Services Support Specialist, you will enhance the operational success of collegiate chapters, providing support and guidance to chapter leaders and fostering community engagement among members.

Association
Hiring Manager
Mike Brown
linkedin

Responsibilities

Support & Guide Chapter Leaders – Serve as the primary point of contact for chapter officers, answering questions, tracking required reports, and ensuring they have what they need to succeed
Keep Operations Running Smoothly – Manage chapter- and member-related documentation, track deadlines, process supply orders, and assist in organizing our annual convention and other events
Build Relationships – Work closely with members, chapter leaders, volunteers, and HQ staff to foster engagement and collaboration
Problem-Solve & Organize – Help chapters navigate policies, access key resources, and ensure smooth communication between headquarters and student leadership teams
Support the Annual Convention, District Conferences, and Professional Development Sessions, including planning, logistics, and overall program management

Qualification

Customer service experienceMicrosoft Office proficiencyCRM systems experienceConference planning experiencePassion for educationInterpersonal skillsOrganizational skillsCommunication skillsTeam collaborationSelf-starter

Required

Bachelor's degree in a relevant field or equivalent experience
At least 2 years in customer service or administrative support, preferably within a non-profit or educational setting
Strong skills in Microsoft Office and experience with CRM or member management systems
Exceptional interpersonal and communication skills, capable of nurturing relationships with a diverse range of stakeholders

Preferred

Prior experience with conference and convention planning

Benefits

Comprehensive benefits package including health benefits and retirement plans.
Professional Development: Opportunities for career growth and skill enhancement within a prestigious organization.

Company

The Tau Beta Pi Association, Inc.

twittertwittertwitter
company-logo
The Tau Beta Pi Association was founded at Lehigh University in 1885 by Edward Higginson Williams, Jr., to mark in a fitting manner those who have conferred honor upon their Alma Mater by distinguished scholarship and exemplary character as students in engineering, or by their attainments as alumni in the field of engineering, and to foster a spirit of liberal culture in engineering colleges.

Funding

Current Stage
Early Stage
Company data provided by crunchbase