Customer Service Engineer 3 - Minneapolis, MN jobs in United States
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Siemens Healthineers · 3 months ago

Customer Service Engineer 3 - Minneapolis, MN

Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Customer Service Engineer will be responsible for servicing imaging equipment at customer sites, maintaining strong customer relationships, and supporting various modalities as needed.

Health CareHealth DiagnosticsMedicalMedical Device
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H1B Sponsor Likelynote

Responsibilities

You will be servicing Imaging Equipment needed in the (Minnesota) areas. Level could be adjusted based on prior experience
You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites
You are the "Face of Siemens" to the customer
You will support the (CT/MI) modalities with potential to cross train into other modalities as needed in the future
You are flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required. Advanced notice will be provided for any shift changes
You report to the Regional Service Manager at Siemens Medical Solutions

Qualification

Medical Imaging EquipmentField Service ExperiencePreventative MaintenanceTechnical DegreeElectronics KnowledgeCustomer Service SkillsTool ProficiencyCommunication SkillsTeamwork Ability

Required

Minimum Technical Degree or equivalent (Military) experience
Strong electronics and computer required
(5-10) years of field service experience is desired
Valid driver's license and good driving record required
Ability to work both individually and in an established team setting
Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
You have experience in testing, repairing and maintaining capital medical equipment
You have strong customer service and communication skills
You are proficient in the use of tools and service test equipment
You have previous experience with the following desired: (CT) Imaging or Biomedical or other electronic/capital equipment based field service

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time

Company

Siemens Healthineers

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Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.

H1B Sponsorship

Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)

Funding

Current Stage
Public Company
Total Funding
$2.76B
Key Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO

Leadership Team

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Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
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Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
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Company data provided by crunchbase