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Steampunk, Inc. · 4 months ago

Senior Salesforce Business Analyst

McLean, VA

Full-time

Onsite

Senior Level, Lead/Staff

$125K/yr - $140K/yr

10+ years exp

Steampunk, Inc. is a Change Agent in the Federal contracting industry, bringing innovative solutions to clients in various sectors. They are seeking a Senior Salesforce Business Analyst to lead the collection and management of user needs, support Salesforce system development, and provide expertise in business analysis and change management.

ConsultingInformation Technology

Growth Opportunities

No H1B

Responsibilities

Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics

Must be able to identify and mitigate risks

Excellent communication skills who can work with key stakeholders/customers to support planning and delivery of technical Salesforce development Agile projects

Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio roadmaps

Collaborate with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team

Facilitate Increment and planning sessions with clients and team members to ensure that planned work is well defined, planned, articulated, and understood

Collaborate with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team

Document Acceptance Criteria in stories in a way that both development team, testers and business stakeholders can understand and agree on the content

Use excellent communication skills, both verbal and written. Ability to explain technical concepts to non-technical stakeholders and present findings and recommendations

Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets

Keep up-to-date on new Salesforce features and help determine if we should implement internally

Assist in training rollouts to new users and grow the application knowledge

Qualification

SalesforceAgile methodologiesBusiness AnalysisCertified ScrumFederal government experienceJiraConfluenceAnalytical skillsCritical thinkingCommunication skillsInterpersonal skillsOrganizational skills

Required

Authorized to work for any U.S. employer

Ability to get a Federal Clearance

Bachelor's Degree, or equivalent years of experience

Certified Scrum Master certification, or equivalent

10+ years functioning as a Business Analyst for teams building custom software solutions for the federal government, or Salesforce Functional/Systems/Admin experience

Experience using Agile methodologies and tools, such as Jira and Confluence

Strong critical thinking skills

Ability to communicate with technical and non-technical staff

Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions

Excellent communication skills (both written and verbal) with strong presentation and facilitation skills

Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity

Proven team player and team builder

Strong organizational and analytical skills

Preferred

Masters Degree, or equivalent years of experience, preferably in Information Technology and a proven background in federal government contracting and project management

Federal Clearance

Experience with Human-Centered Design (and working with Service Designers and/or UI/UX Designers)

Experience with Mural and/or Lucid

Company

Steampunk, Inc.

Glassdoor4.4

Steampunk is anchored by a startup culture with a customer-centered delivery approach, we put our Federal government clients in the center of everything we design, develop, and deliver to drive high-quality mission impacts and user experiences at speed.

Founded in 2019

Washington, District of Columbia, USA

201-500 employees