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Madrigal Pharmaceuticals · 4 months ago

Senior Director, Global HR Operations and Systems

MA - Waltham - Office

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

15+ years exp

Madrigal Pharmaceuticals is a biopharmaceutical company committed to innovation and improving patient outcomes. They are seeking a Senior Director, HR Operations and Systems to lead global HR operational excellence, enhance employee experience, and build scalable HR processes. This role will also focus on leveraging data insights and technology to support a high-growth organization.

BiopharmaBiotechnologyMedical DevicePharmaceutical

Responsibilities

Partner closely with HR, business, and functional leaders to understand evolving business needs and co-create scalable, people-first solutions

Anticipate future operational requirements and build frameworks that support a high-growth, global organization

Lead the global HR Operations team, ensuring service delivery excellence across regions and functions

Build and optimize global processes across the employee journey

Ensure consistent, compliant, and culturally relevant HR practices in the U.S. and international markets

Establish a robust governance structure for employee data integrity and process adherence

Champion a human-centered approach to employee services and touchpoints that drive engagement and simplicity

Streamline HR service delivery by leveraging automation and integrated technology

Develop global knowledge bases, self-service portals, and process improvements to reduce friction and increase employee satisfaction

Lead the development of real-time dashboards and people analytics tools to monitor and drive key metrics

Translate complex data into actionable insights that enable smarter decision-making for executives and business partners

Advance predictive analytics capabilities and elevate HR’s role as a strategic driver of business outcomes

Build HR operational models and systems that scale with the company’s growth trajectory and evolving workforce needs

Ensure systems and tools are forward-looking, adaptable, and equipped to support a rapidly changing business landscape

Serve as a key Workday leader, ensuring optimization, integrations, and functionality are aligned with future enterprise goals

Qualification

WorkdayHR operations leadershipData analyticsChange managementProcess designStrategic thinkingCross-functional collaborationHigh emotional intelligence