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DuPont Country Club · 4 months ago

Front Desk Attendant

Wilmington, DE

Part-time

Onsite

New Grad, Entry Level

DuPont Country Club is seeking a part-time Front Desk Attendant for their new Fitness Center. The role involves greeting members, managing check-ins, and ensuring a welcoming atmosphere while providing excellent customer service.

Hospitality

Responsibilities

Greet members as they enter and exit the facility by name

Check in members and guests

Help communicate special events to members and guests

Aid with all requests, resolve any concerns, or make them known to a manager

Follow up with any concerns to ensure its resolution

Create and maintain a welcoming and lively atmosphere

Schedule Personal Training and Swim Lesson appointments

Know membership options to discuss with members

Facilitate payments and services

Answer phones and transfer to appropriate department if necessary

Maintain a clean, organized, and safe workspace

Filing paperwork

Cleaning equipment and keeping the gym environment clean for members

Know club facility, services, and schedules

Opening and closing duties

Any other duties and responsibilities as requested by manager

Qualification

Microsoft WordMicrosoft ExcelCPR/AED certificationCustomer serviceMulti-taskingProfessional appearanceDependablePunctualEffective communicationDetail-oriented