Roto-Rooter Plumbing and Drain Service · 4 months ago
Project and Documentation Manager
Cincinnati Metro
Full-time
Onsite
Mid, Senior Level
$90K/yr - $90K/yrRoto-Rooter Plumbing and Drain Service is seeking a Project and Documentation Manager to support the Director of Office Operations in managing field process compliance. The role involves planning, executing, and monitoring projects while coordinating with cross-functional teams and managing multiple initiatives from senior management.
Customer ServiceService IndustryWater
Responsibilities
Prior experience in Service Titan software is preferred
Previously developed and conducted training sessions with end users
Use of AI software related to inbound customer calls
Mobile release testing and documentation
Coordinate policy administration, including the development and maintenance of training manuals
Evaluate and report on weekly results, call count, and sales
Ability to run queries and data analysis
Some support for the President of Roto-Rooter Services Company
Plan meetings and create PowerPoint presentations
Qualification
Required
Bachelor's degree
Proficient in Microsoft Office
Strong communication and organization skills
Experience in process improvement and team management
Will include some travel
Work from the office. Not at home position
Preferred
Prior experience in Service Titan software is preferred
Previously developed and conducted training sessions with end users
Use of AI software related to inbound customer calls
Mobile release testing and documentation
Coordinate policy administration, including the development and maintenance of training manuals
Evaluate and report on weekly results, call count, and sales
Ability to run queries and data analysis
Some support for the President of Roto-Rooter Services Company. Plan meetings and create PowerPoint presentations
Benefits
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Company
Roto-Rooter Plumbing and Drain Service
The official LinkedIn page for Roto-Rooter Plumbing & Water Cleanup Service, North America's largest provider of plumbing repair and drain cleaning services.
Founded in 1935
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Bessemer Investors
2022-07-13Private Equity
2022-07-13Debt Financing
2022-07-13Acquired
Leadership Team
Corinne Bangs
Chief Financial Officer
Recent News
2025-11-20
2025-11-04
24-7 Press Release Newswire
2025-10-31
Company data provided by crunchbase