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MUSC Health · 4 months ago

UNIV – Student Financial Aid Counselor - Office of Enrollment Management

Charleston, SC

Full-time

Onsite

Entry Level

$40K/yr - $74K/yr

1+ years exp

Medical University of South Carolina (MUSC) is seeking a Student Financial Aid Counselor to join their Office of Enrollment Management. The role involves processing financial aid applications, counseling students and parents on financial aid policies, and ensuring compliance with federal and state regulations.

Health CareHospitalMedical

Responsibilities

Provide students, parents, and other clients of the office, comprehensive counseling on financial aid management (Title IV, Title VII, Title VIII, state and institutional programs), eligibility guidelines, policies, procedures

Provides customers (students, co-workers, and other constituents) with outstanding customer service experience, while ensuring compliance with Institutional, State, and Federal financial aid guidelines

Counsel students and parents regarding all aspects of financial services operations, methods, and policies and procedures to ensure complete, accurate, and timely financing of student educational expenses

Provides consumer information related to program responsibilities and presents information to prospective students in person and at orientation/interviews sessions

Responsible for all steps of the financial aid process (need analysis, verification, awarding, loan origination, disbursement eligibility requirements, satisfactory academic progress (SAP), transfer monitoring, over-awards, etc.) and processing records according to federal, state, and established institutional parameters, policies, and procedures to ensure accurate processing, timely release of funds, and accurate reconciliation

Possess working knowledge of Title IV, VII, VIII and State Programs to ensure compliance and audit requirements

Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation

Evaluate and make independent decisions in relation to unusual cases and special requests

Process records and perform specific functions related to Title IV, Title VII, and Title VIII programs to ensure smooth operations of the Office, timely disbursement, and reconciliation of funds

Financial Aid Coordinator will lead one or more FA programs (such as FWS, Communications, CHE, Reconciliation, Electronic Data Retention, VA, etc.)

Assist with additional FA functions such as but not limited to review of ELM guarantee and disbursement reports of private loans, HHS awarding procedures, and front desk duties

Work with other departments to coordinate the tracking, awarding, and disbursement of internal scholarship funds

Develop familiarity and master cross functions within the Office of Student Financial Aid to be able to handle all requests

Assist the Director of Student Financial Aid and Associate Director of Student Financial Aid on projects as needed and perform all other duties in the Office of Student Financial Aid as assigned

Participates in general OEM functions, including but not limited to: collaboration between teams, Commencement preparation and execution, special workshops, and any other situational duties as assigned

Seeks out and takes advantage of opportunities for professional development

Qualification

Financial Aid CounselingTitle IV ComplianceCustomer ServiceStudent Services ExperienceComputer Literacy

Required

A bachelor's degree

One year experience in student services programs

Computer literacy

Ability to perform job functions in an upright position

Ability to perform job functions in a seated position

Ability to perform job functions while walking/mobile

Ability to work indoors

Ability to work outdoors in all weather and temperature extremes

Ability to work in confined/cramped spaces

Ability to perform job functions from kneeling positions

Ability to bend at the waist

Ability to squat and perform job functions

Ability to perform 'pinching' operations

Ability to fully use both hands/arms

Ability to perform repetitive motions with hands/wrists/elbows and shoulders

Ability to reach in all directions

Possess good finger dexterity

Ability to maintain tactile sensory functions

Ability to lift and carry 50 lbs., unassisted

Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted

Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted

Ability to push/pull objects, up to 15 lbs., unassisted

Ability to maintain 20/40 vision, corrected

Ability to see and recognize objects close at hand

Ability to see and recognize objects at a distance

Ability to match or discriminate between colors

Ability to determine distance/relationship between objects; depth perception

Good peripheral vision capabilities

Ability to maintain hearing acuity, with correction

Ability to perform gross motor functions with frequent fine motor movements

Ability to work in dusty areas

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees