Open · 4 months ago
Studio Crew (Part-Time)
Open Inc. is a modern studio focused on designing a new way to practice wellbeing. They are looking for a dynamic self-starter to join their Studio Ops Crew, responsible for providing exceptional customer service and assisting with daily tasks to ensure the smooth operation of the facility and studios.
FitnessHealth CareWellness
Responsibilities
Serve as the first point of contact for our clients and members, ensuring they receive a warm welcome and receive excellent service
Perform various services and tasks related to the studio schedule and point of sale systems, including: client check in, membership sales, retail sales, scheduling, and client account maintenance
Perform opening, mid-day and closing duties while adhering to the guidelines and procedures established by Open
Clean and prepare the practice space, including: cleaning of mats, weights, floors, and mirrors, and resetting the room with all necessary equipment
Clean and maintain all common areas, including: front desk, retail, locker room, bathrooms, showers, sauna, and cold plunge
Rectify member and client complaints at the time they occur and escalate through appropriate Open channels when necessary
Promote studio amenities, products and events while maintaining a high level of professionalism and customer service
Educate clients on the Open app
Foster a sense of community within the studio through world class hospitality and genuine care
Qualification
Required
Must have customer service experience
Must have the ability to prioritize and adapt within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have a solutions-oriented attitude and strong communication skills
Must be able to kneel, bend, reach, climb and stand for long durations of time
Must be able to lift/carry a maximum of 30lbs
Minimum 4 shifts per week
Company
Open
Shared mindful experiences to help friends be present together, on and offline.
Funding
Current Stage
Early StageTotal Funding
$14.39M2022-06-25Series A
2021-10-20Series A· $9M
2020-12-21Series A
Recent News
2025-10-31
2025-10-16
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