Bilingual Customer Service Representative (Spanish) - $500 Sign-on Bonus jobs in United States
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Idaho Housing and Finance Association · 4 hours ago

Bilingual Customer Service Representative (Spanish) - $500 Sign-on Bonus

positionBoise, ID
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19/hr - $19/hr

Idaho Housing and Finance Association is dedicated to improving lives and strengthening Idaho communities, and they are seeking a Bilingual Customer Service Representative to join their Loan Servicing Department. The successful candidate will provide exceptional service to customers regarding mortgage-related inquiries and assist with loan administration.

FinanceFinancial ServicesNon ProfitReal Estate

Responsibilities

Provide timely, effective, and empathetic responses to customer inquiries, addressing their concerns and resolving issues with precision and care
Assist with the administration of single-family home loans, ensuring accurate and efficient responses
Actively listen to customers, offering education and support to help them navigate their mortgage journey
Maintain the highest level of confidentiality and security when handling client information
Redirect calls to the appropriate agents, queues, or departments, ensuring seamless communication
Other job duties as assigned

Qualification

Customer serviceBilingual in SpanishMortgage terminologyCommunication skillsFast-paced environment

Required

Bilingual in Spanish required
Strong customer service and communication skills
Ability to work in a fast-paced environment with multiple priorities
High school diploma or equivalent required

Preferred

Familiarity with mortgage terminology and processes preferred

Benefits

Competitive compensation packages
Comprehensive health benefits
Abundant opportunities for professional development and growth

Company

Idaho Housing and Finance Association

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Idaho Housing & Finance Association is a uniquely created & organized financial company & administrator of affordable housing resources.
dateFounded in 1972
location
Boise, Idaho, USA
people-size201-500 employees
web-link
https://idahohousing.com

Funding

Current Stage
Growth Stage

Leadership Team

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Courtney Cuffe
Human Resources Business Partner
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Deanna Ward
Director of Development, Home Partnership Foundation
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Recent News

HousingWire.com
Idaho Housing and Finance Association adopts Sagent’s Dara Claims
2025-09-24
Idaho Business Review
Human resources conference highlights need for ‘humanity’ within industry
2025-05-01
Morningstar, Inc.
Idaho Housing and Finance Association Plans to Sell $250 Million of Mortgage Bonds
2025-02-12
Company data provided by crunchbase