Driftwood Golf & Ranch Club · 5 hours ago
HR Manager
Austin, TX
Full-time
Onsite
Senior Level
5+ years expDriftwood Golf and Ranch Club is seeking a Human Resources Manager to join their Human Resources Department. The HR Manager will oversee all on-site HR operations, including recruiting, onboarding, benefits administration, and employee relations for over 100 employees.
Hospitality
Responsibilities
Ensure outstanding service focus by delivering value-add, best in class human resources support to employees and internal customers
Establish and manage ongoing strong relationships with property level leadership teams
Partner with the Director of HR to deliver on business-critical HR initiatives and ensure alignment of HR related programs, processes, and projects with strategic business objectives
Support and coach managers to address and resolve a wide variety of Employee Relations challenges and performance issues
Adapt, as appropriate, existing HR practices and policies, developing local approaches to manage an effective HR approach
Enforce consistency with company policies and procedures and participate in policy reviews, influencing where appropriate to improve employee experience
Work with the Director of HR and leadership to identify training needs, provide training resources, assign, and monitor progress towards completion, and localize content and delivery when possible
Partner with the Safety and Security team to implement and monitor safety programs and additional risk related or standard operating procedures for employees, including providing training and ensuring compliance
Partner with hiring managers to execute against talent needs including determining staffing needs, full life cycle recruiting, assisting hiring managers in writing and keeping job descriptions up to date
Organize and manage new employee onboarding including conducting orientation and administering all onboarding paperwork
Administer offboarding, including working with managers to conduct terminations, both voluntary and involuntary
Perform benefits administration, communicate benefits information to employees, and partner with insurance brokers for open enrollment implementation
Partner with payroll to ensure employees are setup correctly and any questions they have are answered in a timely manner
Develop and maintain knowledge of industry trends and employment legislation to ensure company’s compliance
Ensures all employee information is accurate, up to date and organized, per company standards and in HRIS
HR Services and Administration
Organizes and manages new employee onboarding, conducting orientation, and administering all onboarding paperwork including benefits enrollment, etc
Administers offboarding, including working with managers to conduct terminations both voluntary and involuntary, and conducting exit interviews
Performs benefits administration and communicates benefits information to employees, including as part of onboarding and open enrollment periods
Creates content and delivers onboarding, compliance, and service training curriculum as requested and in support of corporate initiatives
Develops informal and formal employee recognition programs within scope of employer brand and culture
Talent Management
Partners with hiring managers to execute against talent needs including determining staffing needs and reviewing market compensation for key roles
Responsible for full life cycle recruiting, for both exempt and non-exempt roles, including job posting, phone screens, coordinating candidate interviews, and assisting in the offer letter, background screening and reference check processes
Oversees the quality of content in the applicant tracking systems
Assists hiring managers in writing and keeping job descriptions up to date
Assists with internal mobility and transfer processes
Employee Relations and Compliance
Maintains compliance with local employment laws and regulations
Enforces consistency with company policies and procedures and participates in policy reviews, influencing where appropriate to improve employee experience
Responsible for employee relations, including workers compensation administration and internal investigations as necessary
Ensures all employee information is accurate, up to date and organized, per company standards and in data systems (HRIS)
Develops and maintains knowledge of industry trends and employment legislation and ensures company’s compliance
Qualification
Required
Bachelor's degree in Human Resources, business administration, or related field is required
Minimum five (5) to ten (10) years' experience in Human Resources leadership positions preferably in a guest-facing or hospitality environment
Leadership experience with talent acquisition, experience with direct source recruitment highly desirable
Experience with Workday is required
Excellent attention to detail in all things including but not limited to people analytics and metrics, service and process delivery, as well as HR and employee relations delivery
Excellent written and verbal communication; high quality document and report preparation
A demonstrated and visible passion for service – we are in the member service business, and we seek an HR professional who is excited to serve our internal team members
Experience as a trusted advisor to business leaders
Strategic thinking capabilities: ability to assess situations in the context of business strategy – that translate into execution, action, and results
Data-driven and analytical: appreciate the importance of using facts and data to advise and influence managers, leaders, and stakeholders
Strong communication and relationship building skills to effectively support and connect with a diverse team
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays
Ability to work in a team environment
Ability to stay calm and focused during the busiest of times
Ability to read, write, speak, and understand English; additional languages preferred
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds
Preferred
Club or hospitality industry experience preferred
Benefits
Competitive Pay
Medical, Dental, and Vision Benefits
401k Contribution
Paid Time Off and Paid Holidays
Employee Meals, Referral Incentives, and Recognition Programs
Professional development and upward mobility opportunities
Work-Family Culture
Company
Driftwood Golf & Ranch Club
Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase