El Pollo Loco, Inc. · 4 months ago
Service Team Member
Winchester, CA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrEl Pollo Loco, Inc. is a company passionate about providing exceptional customer experiences. As a Service Team Member, you will ensure 'Best in Class' customer service by assisting customers, preparing food, and maintaining a clean and welcoming environment.
Food and Beverage
Responsibilities
Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards
Greet and assist customers with their orders in a friendly and helpful manner
Continuously strive to meet or exceed customer expectations and satisfaction
Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing
Process and assemble customer orders efficiently, ensuring accuracy and timeliness
Use suggestive selling to complete the customer experience and increase sales
Perform other duties as assigned by management to support restaurant operations
Qualification
Required
Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations
Preferred
Previous experience in customer service or food service
Benefits
Employee discount on food
Medical, Dental, and Vision Insurance
Paid sick time
Employee Assistance Program
Flexible spending accounts, Legal Insurance, and Pet Insurance
401(K) plan with match and immediate vesting (must be at least 21 to participate)
Discounts on theme parks, movie tickets, sports events, hotels and more...
Company
El Pollo Loco, Inc.
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town.
Founded in 1980
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$59.7MKey Investors
CapitalSpringFreeman Spogli
2025-05-21Private Equity· $14.7M
2014-07-25IPO
2007-12-27Private Equity· $45M
Leadership Team
Elizabeth Williams
Chief Executive Officer
Recent News
legacy.thefly.com
2026-01-21
2026-01-11
Company data provided by crunchbase