ezCater · 11 hours ago
Solutions Architect, SaaS Operations (Remote)
United States
Full-time
Remote
Senior Level
$138K/yr - $186K/yr
5+ years expezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. As a Solutions Architect on the SaaS Operations team, you will work directly with enterprise prospects and customers to customize and design technical solutions that meet their specific food for work needs, collaborating with Sales, Product, and Technology teams.
CateringFood and BeverageHospitalityMarketplace
No H1B
Responsibilities
Partner with our Sales Team to customize ezCater technical solutions to support the specific needs of Enterprise customers and prospects
Identify prospect pain points and design solutions with the ezCater platforms to solve for their needs
Understand the capabilities of the current technology platform and integration capabilities and translate those into customer solutions
Work with the Product Teams to identify opportunities to improve our platform and help define product roadmaps
Partner with Marketing to ensure that we have materials to communicate our technical capabilities
Work with and support the Product and Sales Teams to identify and develop commercial relationships with new technology and integration partners
Be knowledgeable and Identify industry trending technology partners and build partnerships where appropriate
Travel to partner on-site meetings and trade shows as needed
Qualification
Required
Bachelor's Degree in IT, Business, Management, or 10+ years relative field of study
5+ years of experience with hands-on technology and relationship management
Ability to resolve issues under pressure
Ability to understand how technology relates to business needs/ objectives
Proven work experience with technology solutions and integrations
Exceptional communication skills and the ability to consult directly with current or potential customers and vendor partners
Ability to build strong relationships with a variety of stakeholders including IT, Marketing, Operations, Product and Sales Teams
Extensive curiosity and creativity to help solve complex operational challenges
Strong technical knowledge and the ability to consult with both vendors and customers on their technical and operational needs
Operational understanding of technical integrations and the ability to design outside the box solutions based on partner technical constraints
Benefits
Market competitive salary
Stock options that you’ll help make worth a lot
12 paid holidays
Flexible PTO
401K with ezCater match
Health/dental/FSA
Long-term disability insurance
Mental health and family planning resources
Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
A tremendous amount of responsibility and autonomy
Wicked awesome co-workers
Relish (and many more goodies) when you’re in our office
Company
ezCater
EzCater is an online catering marketplace that allows individuals to order food from local caterers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$420.79MKey Investors
SoftBank Vision FundWellington ManagementICONIQ Growth
2021-12-15Series D· $100M
2019-07-10Secondary Market
2019-04-01Series D· $150M
Leadership Team
Nihad Rahman
Chief Executive Officer
Briscoe Rodgers
Director & Co-Founder
Recent News
2025-11-05
Morningstar.com
2025-10-30
Company data provided by crunchbase