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Active Wellness · 1 week ago

Fitness Program Manager

Vacaville, CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $90K/yr

2+ years exp

Active Wellness is a company focused on providing a top-tier fitness environment for its members. The Fitness Program Manager will oversee all club programming and program leads, ensuring high quality standards and exceptional member experiences while achieving financial objectives.

FitnessHealth CarePersonal HealthWellness

No H1B

Responsibilities

Meet monthly, quarterly and yearly revenue goals through the development of fitness programming

Track individual team fitness business plans and conduct regular reviews with team members

Lead staff through integration and implementation of programs and ensure positive measurable results

Assist in finding coverage and/or teaching group fitness classes as needed to reduce class cancellations

Support knowledge sharing across departments to continue to evaluate and refine programs and services to support positive outcomes

Ensure timely and accurate tracking and reporting of all key program metrics required by Active Wellness and our partners

Prepare department budgets and meet budgeted department goals for program revenue and expenses

Meet key metrics for revenue, expenses, participation, outcomes, and assess and report results on a monthly, quarterly, and annual basis

Develop and maintain supportive and productive relationships with hospital employees, physicians, departments, and other community programs to promote referral opportunities for programs

Support and manage program leads and staff team members; interview, submit requests for hiring, train, and coach all staff in coordination with the General Manager and Regional Directors

Conduct weekly/monthly/quarterly staff meetings with all program leads

Manage member questions, comments and concerns on a daily basis and provide mediation between members/staff, members/members and staff/staff Maintain and process all paperwork associated with members, staff or club operations completely and ensure information is entered in the appropriate systems accurately

Assist in the handling of operational ordering of supplies within budget guidelines

Review and evaluate staff performance constructively on a regular basis through informal and formal performance management mechanisms

Administrate and process all semi-monthly payroll time sheets

Audit payroll and P&L for all program departments monthly

Ensure that all members of the fitness team keep current with the appropriate certifications, (i.e. PT, CPR/AED) they need for their job and maintain all paperwork associated with those certifications

Uphold Active Wellness written policies and procedures

Enforce policies fairly and consistently

Serve as a club Manager On Duty (MOD) as needed

Assist in managing department Operational Standards of Excellence (OSE)

Conduct staff operational and safety meetings and trainings

Prepare an annual budget for the department

Review, verify, and be accountable for department payroll submissions

Submits purchase orders or expense reports for any and all departmental purchases according to established club guidelines

Be knowledgeable about all programs and activities offered throughout the center

Assist with keeping the center well stocked and clean

Attend Active Wellness site meetings and trainings

Handle injury and illness and security incident reporting

Qualification

Management experienceNational Personal Training CertificationCommunication skillsCustomer service skillsAnatomyInjury preventionOperational knowledge of equipmentBasic computer skillsMultitaskAED/CPR/First Aid CertifiedDetail oriented

Required

2 yr. management experience in the fitness industry

Communication skills, customer service oriented, bottom-line oriented, experience in selling personal training and leading a team. Outlook, Excel and Microsoft programs

Experience with and passionate about medical fitness, and collaboration between health care providers and fitness a plus

Operational knowledge of resistance training equipment and proper form

Knowledge of anatomy, biomechanics

Knowledge of appropriate exercises for specific muscle groups

Knowledge of injury prevention and basic rehabilitation

Knowledge of basic movement and posture assessments and body composition assessments

Must be detail oriented, organized and highly responsive with a commitment to customer service

Strong verbal communication skills

Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry

AED/CPR/First Aid Certified

National Personal Training Certification(s) required (see approved Certification, Licenses and Permits list) as well as modality specific certifications as required by role (if applicable)

Proof of citizenship or legal status

Ability to take the responsibility for the health and safety of others

Ability to stand for several hours in a same shift; ability to lift 25 lbs

Fitness club environment

Must follow OSHA and Active Wellness safety standards