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Arch Telecom · 4 months ago

DISTRICT MANAGER UPSTATE NY

Albany, NY

Full-time

Onsite

Mid Level

$80K/yr - $175K/yr

Arch Telecom is a national Wireless Preferred Retailer with over 200 retail stores across the U.S., recognized for delivering superior service and quality wireless products. The District Manager will oversee all aspects of performance, training, and operations within their district, ensuring profitable operation and driving sales performance through coaching and development of teams.

Retail

Responsibilities

Must be up to date and knowledgeable on all services and products in the industry

Provide an unparalleled customer experience to individuals visiting Arch Telecom, including greeting customers, answer phones, and assessing their needs

Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling

Explain wireless solutions to customers in simple, easy to understand terms

Teach customers how to enjoy their new products through successful setup and activation

Oversee sales performance of all locations within their District

Support locations with all sales, service, and operational related issues

Drive sales performance through on-going coaching, training, and development

Stay up to date on all industry information and technology

Communicate changes to their teams

Maintain and enforce all visual, housekeeping, and appearance standards

Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention

Conduct reviews, meetings, and trainings with all wireless sales professionals and management teams

Actively recruit and interview potential talent