Gopuff · 4 months ago
Starbucks Multi Unit Cafe Manager, Scottsdale, #247
Scottsdale, AZ
Full-time
Onsite
Entry, Mid Level
1+ years expGopuff is seeking a Multi-Unit Cafe Manager to join the Starbucks Operations team. This role involves leading a team across multiple Starbucks locations, ensuring operational consistency, driving business results, and delivering an exceptional customer experience.
Delivery ServiceE-CommerceFood DeliveryMobile Apps
Responsibilities
Lead Starbucks operations across multiple locations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance across all cafes
Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per Order across your portfolio
Train and coach site-level leads and baristas to prioritize safety, adhere to standard work procedures, and maintain productivity
Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of all sites
Maintain compliance with Gopuff, Starbucks, and legal regulations, using reports and dashboards to monitor performance and policy adherence across all units
Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products at every location
Develop and execute localized action plans to enhance performance while aligning with broader company strategy and operational standards
Create and support strategies that improve safety, culture, and financial results at the multi-site level
Oversee daily operations and staffing schedules to ensure adequate coverage during peak hours and weekends at all cafes
Utilize data analysis and site visits to inform decisions that improve the customer experience and operational outcomes
Collaborate with Regional and Area Managers to manage labor and implement scheduling and forecasting tools efficiently
Drive excellence in execution and business outcomes by implementing new initiatives, coaching team leads, and fostering a performance-driven culture across your stores
Qualification
Required
1+ year of multi-unit leadership experience in food service, hospitality, or retail, including at least 1 year of experience in a cafe or coffee-focused environment
Strong organizational, interpersonal, and problem-solving skills
Proven experience in coaching, mentoring, and managing cross-functional teams across multiple sites
Entrepreneurial mentality with a strong understanding of sales, operations, and customer experience
Proficiency in computer systems, Google Suite, and business analytics tools
Ability to lead in a dynamic, rapidly changing environment while maintaining focus on performance and team development
Track record of identifying and implementing process improvements to drive efficiency and results
Benefits
Comprehensive medical, dental, and vision insurance
Optional FSAs and HSA plans
401k
Commuter benefits
Supplemental employee, spouse and child life insurance
Gopuff employee discount
Career growth opportunities
Internal rewards programs
Annual performance appraisal
Company equity program
Company
Gopuff
Gopuff is a digital delivery service designed to deliver daily essentials within minutes.
5001-10000 employees
H1B Sponsorship
Gopuff has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (27)
2022 (52)
2021 (18)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$3.7BKey Investors
Robert IgerSoftBank Vision FundAccel
2025-11-13Series Unknown· $250M
2022-05-18Series Unknown
2021-12-14Undisclosed
Leadership Team
Rafael Ilishayev
Co-Founder & Co-CEO
Yakir Gola
Co-Founder and Co-CEO
Recent News
Business Insider
2025-12-28
2025-12-22
Company data provided by crunchbase