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Builders FirstSource · 1 day ago

Inside Sales Representative I Inside Sales

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Builders FirstSource is America’s largest supplier of building materials, dedicated to making home ownership more achievable. The Inside Sales Representative I will provide sales and customer service to retail customers, assist with inquiries, engage in selling products, and handle order processing and customer complaints.

Building MaterialManufacturingReal Estate

Responsibilities

Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, and refunds/exchanges requiring a working knowledge of company products, procedures and practices

Actively engages in selling company products/services and related items

Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.)

Enters orders into computer system and schedules delivery of products

Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution