Mayors Jewelers · 2 hours ago
Sales Manager (1119)
Boca Raton, FL
Full-time
Onsite
Mid, Senior LevelMayors Jewelers is focused on providing exceptional client service and achieving company objectives. The Sales Manager will lead a high-performing team, ensuring the delivery of performance targets and maintaining operational processes while fostering an engaging client experience.
Retail
Responsibilities
You will be a constant role model ensuring that every client – both internal and external – receives the exceptional client service they have come to expect
Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent teamwork across the Group network
Ensuring profit targets are met
Ensuring discounts and costs are kept within budget
Achievement of the floor sales targets KPI and department targets
Performance management of floor colleagues, providing feedback and development opportunities
Delivering an exceptional client service
Competitor analysis
Representing the Showroom at internal and external meeting
Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation
Maintaining visual merchandising to company standards
Managing the till and associated transactional procedures
Participate in, and running floor / showroom training and out-of-hour meetings and VM changes as required
Completion of all training requirements through E learning and other sources
Ensuring all team members adhere to the company dress code standards at all times
Receive/deliver client repairs and size timepieces when Service Consultants are not available
Ad hoc duties when required
Completion of all duties as assigned by management
Qualification
Required
Jewelry or watch product knowledge
Advanced selling skills and negotiation skills
External Jewelry or Retail qualifications
Proven track record of sales achievements
Proven track record of Management achievements
Proven record of inspiring and motivating teams
Comfort with high price points
Retail management experience ideally within a luxury environment
Evidence of performance delivery against sales and process
Ability to develop and implement business strategies
Ability to manage and deliver operating costs, identifying suitable efficiency improvements
Numerate with ability to understand and analyze sales performance
Leading, mentoring and coaching of high performing sales teams
IT literate with proficiency in POS systems and Microsoft Office
Ability to thrive in a fast paced, high volume location
Ability to support Sales Professionals, Management Team, and clients by effectively providing solutions in a timely and friendly manner
Company
Mayors Jewelers
ABOUT MAYORS Mayors is known for our wide assortment of the world's most iconic brands of jewelry and timepieces, as well as our commitment to client service excellence.
Founded in 1910
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-08-14Acquired
Company data provided by crunchbase