One Alkaline Life Virtual Therapy Practice · 5 months ago
Client Consultant/ Billing Specialist
Waldorf, MD
Full-time
Onsite
Entry Level
3+ years expOne Alkaline Life Virtual Therapy Practice is seeking a motivated and organized Receptionist and Billing Specialist to join their team. This dual role involves managing front desk operations while also handling billing and invoicing tasks, requiring excellent communication skills and attention to detail.
Health CareMedicalMental HealthTelehealth
Responsibilities
Greet and assist visitors and clients in a professional manner
Answer and direct phone calls, taking messages as necessary
Manage appointment scheduling and maintain the calendar for the office
Prepare and process billing statements and invoices accurately
Handle payment processing and follow up on outstanding accounts
Maintain organized records of billing and client information
Provide administrative support to other team members as needed
Ensure the reception area is tidy and welcoming
Qualification
Required
High school diploma or equivalent; additional certification in office administration or billing is a plus
Proven experience as a receptionist or in a similar administrative role
Familiarity with billing software and basic accounting principles
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to handle multiple tasks and prioritize effectively
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Customer service-oriented with a friendly and professional demeanor
Minimum of 3 year of relevant experience and/or training, or equivalent combination of education and experience
Strong knowledge of administrative and clerical procedures
Proficient in computers and relevant software applications and practice management technology
Possession of strong problem-solving skills and sound judgment
Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals
Knowledge of customer service principles and practices
Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly
Ability to be proactive and take initiative
Exhibit high level of quality through attention to detail and monitoring of work
Possession of strong organizational skills
Excellent verbal and written communication, as well as exceptional interpersonal communication skills
Ability to work independently on assigned tasks, as well as to accept direction on given assignments
Deals with confidential information and/or issues using discretion and judgment
Preferred
Prior medical billing and administrative experience in a private medical office
Customer service for phone and in person
Excellent Communication skills
Sales experience
Company
One Alkaline Life Virtual Therapy Practice
Mental health private practiced aimed towards helping all create a healthier and happier lifestyle.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
L
Lester Stevens
Chief Executive Officer
Company data provided by crunchbase