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Builders FirstSource · 2 days ago

Key Account Representative II Outside Sales

Irvine, CA

Full-time

Onsite

Mid, Senior Level

6+ years exp

Builders FirstSource is America’s largest supplier of building materials, and they are seeking a Key Account Representative II Outside Sales to develop and grow relationships with key accounts in the Custom Home Segment. The role involves understanding customer requirements and recommending solutions while ensuring timely fulfillment of product and service needs.

Building MaterialManufacturingReal Estate

Responsibilities

Represents the company to assigned key accounts. Interacts and communicates with the customer on a regular basis to determine changing needs and preferences. Communicates competitive advantage to customer contacts

Develops in-depth understanding of key accounts' specific product and service requirements. Identifies and recommends solutions

Follows up to ensure that product and service requirements are fulfilled on a timely basis

Identifies issues and potential concerns with the relationship and works to rectify. Investigates to resolve customer complaints within established guidelines or escalates to management for resolution