VEG ER for Pets · 4 months ago
Hospital Manager - Midlothian, VA
Midlothian, Virginia, United States
Full-time
Onsite
Mid LevelVeterinary Emergency Group is revolutionizing the Veterinary Emergency experience, focusing on providing exceptional care for pets and their owners. The Hospital Manager will lead the hospital operations, ensuring a culture of engagement, efficiency, and financial health while supporting staff and enhancing customer experiences.
Customer ServiceEmergency MedicineHealth CarePetVeterinary
Responsibilities
Actively recruit, hire, and onboard the right people for VEG and your hospital
Mentor and lead support staff by facilitating regular developmental meetings and providing educational opportunities and resources
Manage HR-related responsibilities in compliance with state and federal law
Market your hospital to prospective customers and the veterinary community by identifying and attending relevant local and regional events
Actively seek out customer feedback through in-person conversations, phone calls, and requests for surveys
Evaluate customer experience metrics to identify hospital successes and areas for growth, and to inform action plans
Perform routine system maintenance and work with the appropriate departments to resolve any issues that may arise
Ensure the hospital remains clean and in an orderly condition
Maintain inventory control, including controlled drugs, by monitoring product quantities, qualities, and price points
Implement hospital policy, including DEA/Controlled Substances and OSHA
Purchase equipment, as needed, to increase hospital efficiency and flow
Create non-doctor scheduling that adequately supports customer saturation and considers labor costs to budget
Ensure payroll is completed and submitted accurately and in a timely manner
Manage accounts receivable and cash on hand
Participate in regular financial meetings with your Medical Director, Regional Hospital Manager, and Regional Medical Director to understand cost analysis and to develop strategic plans to increase your hospital's overall profitability
Qualification
Required
Leadership experience - scheduling staff, recruiting, training, facilitating developmental meetings, performance management, building effective teams, etc. for teams of 50+
Financial management experience - full Profit and Loss oversight including budgeting, payroll, accounts receivable
Operations management experience - inventory, facility management
Emotional intelligence - self-awareness and a desire to be coached and to develop personally
Benefits
Industry-leading compensation
Healthcare benefits and 401(k) starting on day 1 of employment!
Unlimited PTO
Unlimited Continuing Education opportunities with an annual travel stipend - we want to help you grow in your career!
Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary
Short Term and Long Term Disability and Life Insurance
Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
Referral rewards - tell your friends why they should come work for VEG too!
Generous employee pet discount
Tons of VEG swag!
And so much more
Company
VEG ER for Pets
In 2014, VEG was born with a mission to help people and their pets when they need it most.
Founded in 2014
1001-5000 employees
H1B Sponsorship
VEG ER for Pets has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (3)
Funding
Current Stage
Late StageTotal Funding
$100M2021-09-22Series C· $100M
Leadership Team
Anna Foster, DVM
Chief of Staff to the CEO
David Bessler
Founder, CEO
Recent News
Seattle TechFlash
2025-11-06
Company data provided by crunchbase