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SilverEdge Government Solutions · 4 months ago

ServiceNow Developer/Administrator

Reston, VA

Full-time

Onsite

Entry, Mid Level

2+ years exp

SilverEdge Government Solutions is a premier provider of innovative cyber, software, and intelligence solutions for the Department of Defense and Intelligence Community. They are seeking a ServiceNow Developer/Administrator to develop effective solutions for their DoD customers, collaborating with stakeholders to translate requirements into actionable ServiceNow solutions.

Cyber SecurityInformation ServicesInformation Technology

Growth Opportunities

Responsibilities

Collaborate with cross-functional teams to design, develop, and deploy ServiceNow applications and enhancements

Engage directly with stakeholders to gather requirements and translate them into scalable, maintainable solutions

Configure, customize, and maintain ServiceNow applications, modules, workflows, and integrations to meet business needs

Ensure solutions align with industry best practices and comply with DoD/IC standards and security protocols

Troubleshoot and resolve ServiceNow platform issues, optimizing performance and usability

Develop and maintain technical documentation, including design specifications, test plans, and user guides

Stay current with ServiceNow releases and updates to leverage new features and capabilities

Qualification

ServiceNow developmentServiceNow customizationServiceNow scriptingJavaScriptITIL processesJira experienceRemedy experienceWindows familiarityLinux familiarityNetwork fundamentalsServer fundamentalsSecurity fundamentalsSharePoint developmentProblem-solving skillsAttention to detail

Required

2–5 years of experience in IT, with hands-on ServiceNow or similar ticketing tool experience

Strong ability to interact effectively with peers, project leads, and key stakeholders

High attention to detail, effective problem-solving skills, and a self-motivated approach

Demonstrated troubleshooting skills with a proactive mindset

Knowledge of networks, servers, and security fundamentals

Preferred

Developer experience with ServiceNow, including customization and scripting

Familiarity with Windows and Linux environments

Programming experience in JavaScript, Java, or AngularJS is a strong plus

Experience with Jira, Remedy, or other ticketing systems

SharePoint development experience

Exposure to ITIL processes and frameworks

ServiceNow certifications (e.g., CSA, Micro, Platform) preferred

Company

SilverEdge Government Solutions

SilverEdge, An SAIC Company, is a next generation provider of innovative and proprietary cybersecurity, software, and intelligence solutions for the Defense and Intelligence Communities.

Founded in 2022

Columbia, Maryland, USA

201-500 employees