Huntington National Bank · 4 months ago
Commercial Relationship Service Specialist Senior
Charlotte, NC
Full-time
Hybrid
Senior Level
5+ years expHuntington National Bank is seeking a Commercial Relationship Service Specialist Senior to serve as the primary service contact for assigned Commercial customers and Relationship Managers. The role involves facilitating customer onboarding, servicing commercial deposit accounts and loans, and transitioning customers to other departments as needed.
Asset ManagementFinanceFinancial Services
Responsibilities
Acts and makes decisions in coordination or on behalf of Relationship Managers; connects or informs other bank colleagues to enable seamless transition of service for non-credit products; Often assigned to support the most complex, visible, large, and/or sensitive customers and services
Takes initiative to facilitate customer onboarding in conjunction with RM; ensures regulatory and system requirements are met; includes new and existing entities, triggering events, and clearing exceptions and diligence cases; works directly with customer and deal team colleagues
Obtains/reviews customer information, prepares documents for customer signatures required to open commercial deposit accounts and business online; satisfies legal, technical, and compliance requirements; provides information to customers on deposit product types and features
Services commercial deposit accounts, including updates to signers, account holds, CD renewals; manages overdrafts and approval process for time-sensitive decisioning; account closures; fraud protocols and interim monitoring; customer courtesy wires and funds movement; supports RM requests relating to deposit portfolio
Services commercial loans, including customer requests for advances; rate changes; insurance monitoring; research of past dues, invoices, misapplied payments, and other issues; supports RM requests and special handling of unique administration requirements relating to loan portfolio
Transitions customers to Treasury Management and other departments when needed for non-credit product implementation and service; may provide customer support for business online
May mentor and assist in training less experienced colleagues; participates in projects as assigned
Qualification
Required
5+ years' experience in Commercial Banking customer service experience
High school diploma or equivalent
Preferred
Ability to use independent judgment
Ability to handle complex customer service issues
Bachelor's degree
Company
Huntington National Bank
Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services. It is a sub-organization of Huntington Distribution Finance.
10001+ employees
H1B Sponsorship
Huntington National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (118)
2023 (84)
2022 (114)
2021 (67)
2020 (48)
Funding
Current Stage
Public CompanyTotal Funding
$1.75BKey Investors
FHLB Cincinnati
2026-01-17Grant
2024-11-18Post Ipo Debt· $1.75B
1978-01-13IPO
Leadership Team
Donnell White
Senior Vice President - Chief Inclusion Officer
Dontae Noel
Emerging Payments & Platforms Strategy
Recent News
2026-01-20
2026-01-09
Company data provided by crunchbase