Westgate Resorts · 4 months ago
Field Training Officer
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelWestgate Las Vegas Resort & Casino is a premier destination offering luxury accommodations and exceptional service. They are seeking a Field Training Officer who will train newly hired Security Officers and assist in the ongoing training of the security team, ensuring compliance with security policies and procedures.
CasinoHospitalityResorts
Responsibilities
Coordinate and deliver various training, as guided by the Security Training Manager, to develop newly hired Security team members
Assist the Security Training Manager in continuous training of all security team members
Assist the Security Training Manager with maintaining Individual Training Records
Complete necessary documentation related to job performance of newly hired Security Officers assigned to field training and submit them in a timely manner to the Security Shift Manager on Duty
Ensure each Officer follows the personal appearance standards as stated in Westgate’s policies and procedures
Conduct 30, 60 and 80-day assessments of the new hires to evaluate retention of training and performance
Provide remedial training to Security Officers, when necessary, as directed by Shift Management
Review employee handbook, policies, procedures, and lesson plans for cognizance
Enforce Security Policies and Procedures
Report any unsafe conditions to the Security Shift Manager on Duty
Forward complaints from guests and employees to the Security Shift Manager on Duty
Understand scene management, preliminary investigation and report writing techniques
Understand proper telephone etiquette and conduct dispatches to the appropriate areas
Attend and participate in pre-shift meetings to receive instructions and information regarding internal property concerns
Record training hours using clock-in/clock-out procedures and report hours to the Security Training Manager
Assess the performance of the Trainee and make appropriate suggestions, if needed, to bring the performance to the required standards
The FTO must / will be a role model to the trainee and lead by example. The FTO's attitude and behavior must be beyond reproach, and the FTO must follow all company and department policies and procedures to ensure proper training
The FTO performs all duties of the Security Officer as needed
Continually evaluate Security Officers for alertness, appearance, and proper performance of their duties
Address policy violations to Security Officers and ensure they understand the correct procedures
Perform all duties as a Security Officer, reporting to the Security Shift Manager, when not assigned duties of a Field Training Officer
The FTO is expected to address policy violations of any officer, to ensure they understand the correct procedures. The FTO is the subject matter expert
The FTO will provide remedial training to Security Officers, when necessary, as directed by Security management
Qualification
Required
Ability to read, write, speak, and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions, to provide clear direction/guidance, and to communicate with others
Thorough knowledge of principles and practices of security personnel training and administration
Thorough knowledge of the rules, regulations, and procedures of the Security Department
Ability to deliver high-quality training to personnel in the Security Department
Ability to assess individual training needs and evaluate individuals' performance
Ability to communicate ideas effectively, both orally and in writing
Ability to enforce institutional rules firmly and fairly
Ability to communicate with Management in a timely and effective manner
Remain a dependable and positive role model to the trainee and lead by example
At least three months of security experience on Westgate Las Vegas property or Casino experience
Company
Westgate Resorts
Westgate Resorts is a resort company.
Founded in 1982
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase