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ACTS · 4 months ago

Domestic Violence Floater Resident Assistant

Dumfries, VA

Full-time

Onsite

New Grad, Entry Level

$18.88/hr - $19.88/hr

ACTS is dedicated to serving the Prince William County community in crisis, focusing on providing support to domestic violence victims. The Floater Resident Assistant is responsible for managing daily operations of the shelter, providing trauma-informed care, and answering the domestic violence crisis hotline while ensuring the safety and comfort of shelter residents.

CharityCommunitiesNon Profit

Responsibilities

Remain on-premises, alert and available to clients for the entire shift unless relieved with supervisor permission

Provide support and trauma-informed care to domestic violence shelter residents by using the trauma-informed approach

Provide support, advocacy and crisis intervention when answering the domestic violence crisis hot line, as well as assess high danger calls and place in shelter when necessary

Maintain case management system, client records, track statistical data relevant to domestic violence victims, and enter data into VADATA and any other assigned data entry system

Attend regular staff meetings and supervision meetings outside of regular shift hours

Maintain a clean, welcoming, warm, residential environment; Prepare facilities for clients including cleaning rooms, ensuring bathrooms are stocked with clean towels and toiletries and vacant rooms are sanitized and ready for new residents. Daily sanitation of common areas is required and other parts of the shelter when necessary

Conduct entry process in accordance with shelter procedures and work with specialists and case managers when receiving clients into the shelter. Orient new residents by conducting a RA intake and reviewing shelter rules, chores, giving a tour of the shelter, and ensuring they have basic personal care items and any other necessities

Assist residents with daily needs such as medication, baby care items, personal care items, and food from locked areas of the kitchen, coordinate cab services when needed, conduct room checks at the beginning of every shift and house checks several times throughout your shift. Oversee the shelter’s daily activities, motivate clients to complete all chores, enforce house rules

Prepare and monitor the chore chart. Ensure chores are assigned and completed and issue warnings when necessary

Work with Specialists and Case managers when entering clients into the shelter

Assist case managers with small tasks to help clients meet their goals and end the cycle of violence

Assist residents in the planning of meals and preparing/cooking meals for all house residents, when needed. Organize, sort, put away, and distribute donations

Conduct exit process in accordance with shelter procedures

Report to the Shelter Supervisor and/or Director when repairs are needed or equipment needs to be replaced

Be a part of and abide by the limitations of the shelter on call schedule. Flexibility is required

Complete mandatory CPR, First Aid, Airborne and Blood borne pathogens, Domestic Violence, NARCAN, and food handling training (to be provided by ACTS)

Actively participates in supervision, attends staff meetings, community meetings, training and other organizational activities as required

Qualification

Trauma-informed careCrisis interventionBilingual capabilityCase managementTeam orientationClient orientationProfessional boundariesConfidentialityPositive attitude

Required

Excellent team orientation demonstrated with a positive attitude self-motivation, and resourcefulness

Strong client-orientation and compassion

Strong dedication to maintaining confidentiality

Ability to establish and maintain professional boundaries in working with clients

Ability to present a professional, courteous and helpful demeanor to clients, co-workers and the public

High school diploma or equivalent required

Ability to meet the following physical requirements: included but not limited to: bending, squatting, and pushing/pulling/lifting up to 50 pounds, twisting, kneeling and standing/sitting for long periods of time

Preferred

Bilingual capability (English and Spanish, French or Arabic)

Experience working in the field of housing, (dealing with domestic violence victims, complex trauma services or homelessness), preferred

Coursework in higher education in any human service field (trauma, counseling, social work), preferred

Benefits

No set time commitment.

Flexible scheduling when you are available.

Compact work schedule frees up the rest of the week and reduces travel costs.

Serve with highly trained, effective crisis specialists

Earn CPR, First Aid, Airborne and Blood borne pathogens, Domestic Violence, NARCAN and other certifications.

Use your talents in a successful organization with over 50 years of significant impact in the community.

Company

ACTS

Action in Community Through Service (ACTS) fosters hope, provides relief, and promotes self-sufficiency for our Prince William area neighbors in crisis.

Founded in 1969