Sea Island Company · 4 months ago
Assistant Golf Professional - Lodge/Golf Shop (Full-Time)
St Simons Island, GA
Full-time
Onsite
New Grad, Entry LevelSea Island Company is a prestigious organization known for its exceptional golf experiences, and they are seeking an Assistant Golf Professional to support the Head Golf Professional in managing golf operations. The role involves assisting with pro shop management, customer service, and ensuring a high-quality experience for members and guests.
Travel
Responsibilities
Assist in receiving and inventorying of new merchandise
Assist in displaying golf shop merchandise
Monitor overall inventory levels of merchandise, restock when needed
Assist with physical inventories
Ensure all merchandise is correctly tagged and priced
Assist in selling merchandise and customer service
Assist with services such as club fitting, repair, re-gripping as well as the special order for merchandise
Assist in operation of point of sale system to record sales, guest fees, caddie fees
Record and bill orders accurately into the register system using guest/member card
Assist in recording of daily sales and rounds played into excel documents
Learn the names and personally recognize our regular Guests and Members
Answer incoming telephone calls
Assist scheduling tee times and answers questions regarding the use of golf facilities
Take reservations for golf cottage and relay information to Head Professional and Special Projects Manager
Assist Head Professional with guest accommodations
Assist Head Professional in supervision of Outside Service Staff – while emphasizing the importance of member and guest service
Assist Outside Operations Manager with golf cart operation including; ensuring all carts are cleaned, stocked, and charged daily
Monitor overall cart maintenance including tire pressure and battery’s water level on a weekly basis
Assist in the training of all Cart Attendant employees
Assist Outside Operations Manager when needed with entire operation of practice range (setting up pyramids and stands in the morning, removing stands and pyramids, in the evenings, ensuring pyramids are full throughout the day, and picking the range in the evening)
Monitor practice range equipment (practice balls, bag stands, range picker, shag bags, and ball washer) to ensure they are properly taken care of
Provide quality individual and group instruction to membership
Work through Sea Island Golf Club Teaching Program
Observe Sea Island Instructional staff as scheduled
Ensure Caddie Master is aware of Caddie needs at least 24 hours in advance
Communicate needs and provide feedback to Caddie Master
Assist Head Professional and Caddie Master with monitoring of Caddie’s performances
Assist Head Professional with all tournament operation needs
Communicate with Outside Service Manager to inform outside staff of tournament needs for practice range, golf carts, food and beverage needs, communication with security gate, and bag drop staff
Assist Outside Service staff when needed
Assist in supervising the Course Maintenance Personnel in charge of Daily Course Set-up routine
Assist Head Professional with golf course set up
Assist with teaching golf lessons or clinics while improving your skills to teach
Communicate food and beverage needs with Executive Chef for lunch at 10th tee
Maintain timeline for successful completion of PGA Professional Golf Management Program
Fulfill PGA Member Service Requirement (MSR) to maintain a class “A” standing
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership
Qualification
Required
Some knowledge of: daily golf course operations, USGA rules, handicap, course rating system, mechanics and techniques of golf swing, and general game of golf
Currently working towards Class A PGA Membership
Currently enrolled in the PGA Professional Golf Management Program or willing to enter the program
Must possess the golf skills to pass the player ability test for the PGA program
Excellent communication skills, both written and verbal
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Preferred
College degree preferred
Company
Sea Island Company
Guests at the Sea Island Resort enjoy 5 star accommodations, world-class dining , spa, three championship golf courses,.
Founded in 1928
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Steilen
President and CEO
Mark Sipple
POC Outside services Retreat Golf Course
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