Natera · 4 months ago
Phlebotomist Test Coordinator - Chicago, IL
Chicago, IL
Full-time
Onsite
Entry, Mid Level
2+ years expNatera is a global leader in cell-free DNA testing dedicated to oncology, women’s health, and organ health. The Phlebotomist Test Coordinator serves patients by scheduling blood draws, preparing specimens for laboratory testing, and managing related administrative duties while ensuring compliance with safety and quality standards.
BiotechnologyGeneticsHealth DiagnosticsMedicalWomen's
Responsibilities
Patient communications, including draw and timing requirements
Administrative duties, such as accessing patient information and reports in Electronic Medical Record (EMR), scheduling patients, aligning available blood draw times to clinic requirements, etc
Requires tracking and data entry for each draw completed, including billing information when applicable
Verifies test requisitions by comparing information with EMR information, bringing discrepancies to the attention of unit personnel and/or resolving missing information fields
Verifies patient by reading and securing patient identification
Obtains blood specimens by performing venipunctures
Maintains specimen integrity by using aseptic technique, following department procedures; observes isolation procedures
Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed
Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log, identifies and reports needed changes to process
Maintains safe, secure, and healthy work environment by following CAP CLIA standards and procedures, following with compliance and/or legal regulations
Work with assigned field team and internal channels to maintain & support existing customers
Successfully drive completion and efficiency rates set by the business unit
Articulate product and program specifics to the Natera patient community and interested parties
Identifies, nurtures and grows patient relationships to influence, schedule, and renew ongoing Natera testing
Makes required outbound calls as set by the business needs
Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; refers unresolved orders back to the originator for further clarification; notifies clinic contact/supervisor of unresolved orders
Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and/or participating in professional organizations
Enhances phlebotomy department reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to patient experience
Position works with PHI on a regular basis in paper and/or electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job
Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire
Must maintain a current status on Natera training requirements
Manages logistical requirements/printing of patient reports for associated clinic
Manages general billing questions/triaging for resolution with patients
Scheduling pick-ups from courier services - FedEx or Medspeed
Qualification
Required
Minimum of 2 years of phlebotomy experience, oncology experience required
High School Diploma (or equivalent) required
Phlebotomy Certificate (if required by State)
Preferred
BS/BA degree (preferred)
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
2026-01-08
Company data provided by crunchbase