ACE Hardware · 4 months ago
Full-time Shift Supervisor (Rochester Hills, MI)
Store 18505 - Rochester Hills, MI
Full-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years expGreat Lakes Ace Hardware is seeking a Shift Supervisor who will oversee store associates and coordinate store operations. The role involves ensuring exceptional customer service, achieving sales goals, and maintaining effective communication within the team.
Retail
Responsibilities
Drive store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
Follow cash control measures per corporate guidelines with timely safe/register counting, banking and communication with District Manager
Control and oversee operating costs (maintenance of fixtures/machinery, store supplies, etc.) through proper training of store associates
Maintain accurate inventory through on‐hand integrity, daily receiving, store opportunity communication, product flow, and adhering to corporate guidelines and deadlines
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations according to corporate guidelines; signing, and assortment in all departments; ensure sales floor is adequately stocked
Must have strong and effective oral and written communication skills
Create and maintain a clean, safe and presentable shopping experience with a favorable impression to our customers, neighbors, and associates
A continuous pattern of regular and prompt attendance is required along with the ability to work a rotating schedule including weekends
Oversees up to 20 associates in the store, in the absence of the Store or Assistant Management staff
Carries out oversight responsibilities in accordance with GLA's policies, procedures, and applicable laws
Responsibilities include training associates; assigning, and directing work; addressing complaints and resolving problems with the direction of the management team
Maintain open lines of communication with all store associates, store supervisors, and the Support Center personnel
Qualification
Required
Six months of related experience and/or training preferred; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
Ability to calculate figures and amounts such as discounts, proportions, percentages, area, and volume
Ability to apply concepts of basic addition, subtraction, multiplication and division
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
The associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear
The associate frequently is required to climb ladders and stand and reach with hands and arms
The associate is occasionally required to sit and stoop, kneel, or crouch
The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase