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Lucid Motors · 1 day ago

Service Supply Chain, Business Intelligence Analyst

Phoenix, AZ

Full-time

Onsite

Mid Level

$78K/yr - $108K/yr

3+ years exp

Lucid Motors is a leader in luxury electric vehicles, focused on creating innovative solutions that enhance the human experience. They are seeking a Service Supply Chain Business Intelligence Analyst to support global service parts operations by delivering data-driven insights and analytics solutions, working closely with cross-functional teams to improve service part availability and operational efficiency.

AutomotiveAutonomous VehiclesElectric VehicleTransportation

Responsibilities

Partner with stakeholders across the Service Parts Organization to understand business needs and deliver analytics solutions

Define and develop key performance indicators (KPIs) – from requirements gathering to data sourcing and visualization

Design and maintain interactive dashboards and reports in SAP Analytics Cloud (SAC), Tableau, and Salesforce

Track and analyze key service supply chain KPIs such as part availability, inventory turns, service fill rates, backorder levels, and lead times

Map out data and process flow to drive operational efficiencies and improve decision-making

Ensure the quality, integrity, and reliability of business data across systems

Build and maintain ad-hoc reports and dashboards by extracting data from SAP Datasphere and Salesforce using automated scripts

Present analytical findings and insights clearly to non-technical stakeholders, highlighting business impact

Share best practices with fellow analysts, including code reviews, documentation, and data governance

Qualification

SAP Analytics Cloud (SAC)SQLSalesforceData AnalysisPythonSupply Chain OptimizationCollaboration ToolsStorytelling with DataCommunication Skills

Required

3+ years of experience as a Business Intelligence Analyst or Data Analyst, ideally in an operations or supply chain environment

Bachelor's degree in Business Analytics, Data Science, Mathematics or related field required

Advanced proficiency in SQL, SAP Datasphere, SAP Analytics Cloud (SAC) and Analytical Models, and Salesforce required

Experience with Python (or similar tools) for data extraction, ETL development, and custom analysis

Experience in integrating multiple data sources (SAC, Salesforce Service Cloud, logistics platforms) to provide a single source of truth for operations and leadership

Familiarity with collaboration and version control tools (e.g., Git, JIRA)

Strong storytelling abilities using data; able to work independently in fast-paced, ambiguous environments

Excellent written and verbal communication skills

Experience in supply chain optimization projects such as parts lifecycle management, inventory optimization, and service parts digitalization