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B. F. Saul Company Hospitality Group · 4 months ago

Banquet Server Part/Time ($23 hr) - The Watermark Hotel

Tysons, Virginia

Part-time

Onsite

Entry Level

$23/hr - $23/hr

1+ years exp

B. F. Saul Company Hospitality Group is a leading hospitality provider in the Washington, D.C. area, operating over 20 business-class hotels. They are seeking a Banquet Server to serve food and beverages to guests, ensuring exceptional service and adherence to health regulations while maintaining banquet areas.

Association

Responsibilities

Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service to guests using proper serving techniques. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program

Serving Duties: Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable. Adheres to all health regulations, keeping and local liquor laws

Helps control expenses: Responsible for proper use of all banquet collateral and equipment. Adheres to cost controls to reduce expenses and waste

Works Safely: Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures

Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings

Works collaboratively with all others: Assists bartenders and works as a team player to ensure all guest needs are met. Works as a team player to ensure all guest needs are met. Completes all assigned duties within or outside the normal scope of responsibilities

Side Work/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary. Actively contributes to the success of the guest experience

Qualification

TIPSCARE certificationGuest service experienceBanquet serving experienceAttention to detailEnglish proficiency

Required

High school diploma/GED or equivalent experience required

TIPS or CARE beverage service certification desired, or the ability to obtain certification is required

Must have one or more years of previous guest service experience

Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment

Must have the ability to speak, understand, and write English in order to meet guest's needs

Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis

Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift