Abound Credit Union · 4 months ago
Member Engagement Specialist
Abound Credit Union is committed to hardworking Kentuckians and is seeking a Member Engagement Specialist to join their team. This role involves serving as a resource for members' financial needs through various communication channels and promoting Credit Union products and services based on member needs.
CommunitiesFinancial ServicesNon Profit
Responsibilities
Answer incoming phone calls and provide member as much resolution as possible
Promote Credit Union products and services based on member needs
Open member accounts, resolve issues, and handle the member’s daily needs
Qualification
Required
Minimum of a high school diploma or equivalent
Ability to effectively communicate Credit Union products and services
Self-motivated and enthusiastic with a willingness to support others on your team
Maintain a professional and friendly demeanor
Ability to proficiently operate a computer, calculator, and copier
Customer service experience and specialized financial courses a plus!
Benefits
Great Salary
Pension
Health, Dental, Vision and Other Insurance Coverage
Paid Personal Time Off
Paid Holidays
Life Insurance
Short and Long-Term Disability
401(k) with matching funds
Tuition Reimbursement
HSA, FSA, and Dependent Care Spending Accounts
Company
Abound Credit Union
Abound Credit Union is a not-for-profit financial cooperative that has been serving communities in Kentucky since 1950.
Funding
Current Stage
Growth StageRecent News
Bank Innovation
2025-08-07
2025-07-15
GlobalFinTechSeries
2025-07-14
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