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Pediatrics On Demand · 4 months ago

PartTime Pediatric Office Front Desk Receptionist

Oak Lawn, IL

Full-time, Part-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Pediatrics On Demand is an Immediate Care and Primary Care provider located in Oak Lawn, IL, dedicated to high-quality patient care and customer service. They are currently seeking a bright front desk receptionist to enhance customer service standards and contribute to the office's business environment.

Child CareHealth CareHealth DiagnosticsMedical

Responsibilities

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries

Answering patients' questions; maintaining the reception area

Ensures availability of treatment information by filing and retrieving patient records

Maintains patient accounts by obtaining, recording, and updating personal and financial information

Obtains payments form the patients

Obtaining consents for treatment

Verifying insurances and collecting copays and balances

Maintaining confidentiality of personal and financial information

Maintains operations by following policies and procedures; reporting needed changes

Must follow and enforce accepted safety practices for patients

Report any incidents/patient concerns to supervisor in a timely manner

Must display a professional, friendly, and courteous manner at all times

Being a team player

Performs other duties as assigned

Report attendance and tardy issues per shift as required

Maintain excellent attendance-lead by example

Other duties as required

Qualification

Healthcare experienceCustomer relationsTypingGrammar/spellingFollow directionsProfessional demeanorEnglish proficiencyTeam player

Required

Healthcare experience required

High school Diploma or GED

Ability to work evenings and weekends

Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English