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Brown & Brown · 3 hours ago

Account Manager

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Brown & Brown’s Risk Solutions team is seeking an Account Manager to join their team. The role involves managing complex client relationships, supporting new business development, and ensuring client satisfaction through strategic service delivery.

Insurance

Responsibilities

Assist clients in understanding their policies/coverages and determining their needs

Communicate with existing clients to ensure quality service is being delivered

Responds to client requests and questions within ability/knowledge

Gather and analyze exposure and loss information

Assist in preparing proposals, graphs, and service plans for clients

Support Account Executives/Senior Brokers in marketing, including preparing all necessary applications and data

Manage daily transactions for an assigned book of business, e.g., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc

Contract review as needed

Support Account Executive/Senior Broker(s) with renewal process

Establishing timeline

Managing renewal strategy report preparation

Gathering renewal exposures

Reviewing carrier quotes for accuracy

Managing client proposal preparation (participate in presentation as needed)

Managing post-binding process (insurance summary preparation, stack charts, coordination, critical service outputs, i.e., certificates of insurance, etc.)

Invoicing (renewal placements, brokerage fee, special projects, etc.)

Market certain lines of coverage as determined by the Account Executive/Senior Broker(s)

Maintain an appropriate level of confidentiality

Follow company policies and procedures

Pass state licensing exam and maintain licensing annually

Other duties as assigned

Qualification

Insurance experienceState broker licensesRisk ManagementCustomer service skillsMicrosoft Office proficiencyCritical thinkingInterpersonal skillsTeamwork