Windsor Hills Nursing Center · 4 months ago
Business Services Associate / Business Office Manager
Oklahoma City, OK
Full-time
Onsite
Mid LevelWindsor Hills Nursing Center is looking for a Business Services Associate to manage the overall operations of the business office. The role includes responsibilities in accounts receivable, accounts payable, payroll, and providing administrative support to the Human Resources Director.
Health CareNursing and Residential CareRehabilitation
Responsibilities
Answers phones, order office supplies, correspondence, maintains copy machines, and related office equipment
Opens, date stamps, and distributes mail
Files all documents as required
Maintains a good working relationship with residents, patients and their families, and facility personnel and support staff
Attends in-service training classes, daily stand-up meetings, and other meetings as required
Provide supporting documents for audits
Verifies, updates and reports census daily
Verifies payer sources and prepares and maintains resident financial files
Verifies payer tree is accurate at all times
Accurately prepare and enter cash receipts per policy and procedures
Confirm eligibility of all payer sources and related documents then upload all to Point Click Care
Reviews financial obligations with resident and/or /responsible parties
Researches and corrects all Private Pay and Resident Resources discrepancies in a timely manner
Prepares and mails billing for Private Pay and Resident Resources timely and accurately
Assists families with Medicaid qualifications, applications and approvals
Complete Medicaid Pending log weekly on Friday by 2pm
Review A/R aging report on an on-going basis according to collection policy
Performs collection efforts for all Private Pay and Resident Resources receivables timely and accurately and documents all efforts within the collections module
Maintains the Operating Petty Cash Account per policy
Invoices are reviewed for accuracy, coded, alphabetized, checked for duplicates in Point Click Care, approved by administrator, and compared to monthly statements
Invoice are entered as batch into Point Click Care or forward to accounting office depending on facility’s procedures
Handle vendor inquiries, Receive and handle all incoming calls from vendors
Review expense reports to company travel policy
Maintain 1099 data
Maintain company vehicle and car allowance files
Adhere to state and federal laws and policies and procedures
Send quarterly Trust Statements
Correct missed punches daily in timekeeping system
Submit hours and payroll changes by 4pm 48 hours prior to pay day
Ensure updates for newly hired and terminated staff are posted promptly
Respond to employee inquiries regarding payroll
Processes required enrollments and terminations documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
Act as liaison between employee and support staff
Ensure monthly Quality of Care Report completed
Performs recruitment activities including posting, tracking and updating open positions and candidate status using job boards and related software. Maintains records related to same
Responsible for completing and maintaining all functions of OKScreen such as background check, licenses, employee roster, provisional and permanent employees, re-checks, auto flag activities and ensuring compliance
Conducts new employee orientations at facility to ensure employees gain an understanding of benefit plans and enrollment provisions
Strives to ensure employee understanding of benefit programs by, regularly counseling employees/dependents as situations arise. Resolves employee issues related to health and welfare plans, refers difficult or very complex complaints to insurance agent and/or support team as needed
Acts as a resource for employees to ensure their understanding and compliance with benefit and HR policies and regulations
Assists with annual benefit open enrollment period each year, as needed. Processes benefit changes, including enrollment and termination forms within deadlines
Ensures incident reports and related Workers Compensation claims are completed and submitted in a timely manner
Assists in the completion of responses to unemployment claims and provides backup documents as required
Maintains authorized personnel filing system that meets the needs of the facility and complies with current employment practices
Assists with preparation of annual affirmative action plan, if applicable
Completes personnel-related reports for management as requested
Qualification
Required
Attentive and kindhearted health professionals
Responsible for the overall operations of the business office
Duties include Accounts Receivable, Accounts Payable, Payroll, and Office Administration
Provide administrative support to Human Resources Director
Answers phones, orders office supplies, correspondence, maintains copy machines, and related office equipment
Opens, date stamps, and distributes mail
Files all documents as required
Maintains a good working relationship with residents, patients and their families, and facility personnel and support staff
Attends in-service training classes, daily stand-up meetings, and other meetings as required
Provide supporting documents for audits
Verifies, updates and reports census daily
Verifies payer sources and prepares and maintains resident financial files
Verifies payer tree is accurate at all times
Accurately prepare and enter cash receipts per policy and procedures
Confirm eligibility of all payer sources and related documents then upload all to Point Click Care
Reviews financial obligations with resident and/or responsible parties
Researches and corrects all Private Pay and Resident Resources discrepancies in a timely manner
Prepares and mails billing for Private Pay and Resident Resources timely and accurately
Assists families with Medicaid qualifications, applications and approvals
Complete Medicaid Pending log weekly on Friday by 2pm
Review A/R aging report on an ongoing basis according to collection policy
Performs collection efforts for all Private Pay and Resident Resources receivables timely and accurately and documents all efforts within the collections module
Maintains the Operating Petty Cash Account per policy
Invoices are reviewed for accuracy, coded, alphabetized, checked for duplicates in Point Click Care, approved by administrator, and compared to monthly statements
Invoices are entered as batch into Point Click Care or forwarded to accounting office depending on facility's procedures
Handle vendor inquiries, receive and handle all incoming calls from vendors
Review expense reports to company travel policy
Maintain 1099 data
Maintain company vehicle and car allowance files
Adhere to state and federal laws and policies and procedures
Send quarterly Trust Statements
Correct missed punches daily in timekeeping system
Submit hours and payroll changes by 4pm 48 hours prior to pay day
Ensure updates for newly hired and terminated staff are posted promptly
Respond to employee inquiries regarding payroll
Processes required enrollments and terminations documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
Act as liaison between employee and support staff
Ensure monthly Quality of Care Report completed
Performs recruitment activities including posting, tracking and updating open positions and candidate status using job boards and related software
Maintains records related to recruitment activities
Responsible for completing and maintaining all functions of OKScreen such as background check, licenses, employee roster, provisional and permanent employees, re-checks, auto flag activities and ensuring compliance
Conducts new employee orientations at facility to ensure employees gain an understanding of benefit plans and enrollment provisions
Strives to ensure employee understanding of benefit programs by regularly counseling employees/dependents as situations arise
Resolves employee issues related to health and welfare plans, refers difficult or very complex complaints to insurance agent and/or support team as needed
Acts as a resource for employees to ensure their understanding and compliance with benefit and HR policies and regulations
Assists with annual benefit open enrollment period each year, as needed
Processes benefit changes, including enrollment and termination forms within deadlines
Ensures incident reports and related Workers Compensation claims are completed and submitted in a timely manner
Assists in the completion of responses to unemployment claims and provides backup documents as required
Maintains authorized personnel filing system that meets the needs of the facility and complies with current employment practices
Assists with preparation of annual affirmative action plan, if applicable
Completes personnel-related reports for management as requested
Adhere to all policies, procedures and practices
Demonstrate flexible and efficient time management and ability to prioritize workload
Work effectively and relate well with others including superiors, colleagues, and individuals inside and outside the facility
Exhibit a professional manner in dealing with others and works to maintain constructive working relationships
Report to work at the scheduled time and is seldom absent from work
Ability to multitask in fast paced environment
Complete work in a timely, accurate, and thorough manner and is conscientious about assignments
Working knowledge of personal computer and application software such as Microsoft Office Word, Excel, Outlook
Ability to sit for long periods of time
Attention to detail
Strong organizational, written, verbal and interpersonal skills
Typing (at least 50 wpm)/Computer skills/Calculator skills
Benefits
Competitive Wages
Comprehensive benefits- Medical, Vision, Dental
Insure Oklahoma- Subsidies to eligible employees.
Maternity Leave- Long-Term & Short-Term Disability
401 K Plan
PTO
Holiday Pay
Life Insurance
Referral Bonus Program
Flexible Spending & Daycare Account
Employee Monthly Appreciation Activities
Perfect Attendance Bonus for Full-time Hourly Staff
ON DEMAND PAY- (PayActiv - access to weekly pay!)
Education Assistance- That’s right, we will support you as you go back to school. We believe in you!
Exclusive Discounts
AT&T & Verizon
Insight & Dell
Staples
United Moving Services
OKRIN & Sherwin Williams
AMC Movies
Premium Seats USA (concert & sports events)
LMT Club & Member Auto Buying by TrueCar
Abenity Travel Center
Six Flags
Harry & David Gifts & Godiva
Company
Windsor Hills Nursing Center
Windsor Hills Nursing Center offers rehabilitation and skilled nursing care services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase