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Holman · 4 months ago

Vice President - Regional Sales Operations

Fort Lauderdale, FL (US)

Full-time

Onsite

Director/Executive

$342K/yr - $539K/yr

10+ years exp

Holman is a family-owned, global automotive services organization committed to delivering exceptional customer experiences. They are seeking a Vice President of Regional Sales Operations to execute strategic plans, monitor performance, and ensure compliance with organizational policies while fostering a culture of mentorship and collaboration across the organization.

AutomotiveSales Automation

Responsibilities

Execute a strategic plan for the automotive business within the assigned region aligning with the overall company objectives. Provide vision to General Managers to achieve business goals and objectives

Monitor, evaluate and develop the performance of the General Management staff and their subsequent leadership teams by ensuring they meet or exceed key performance indicators and customer satisfaction targets

Provide training, support and guidance to General Managers as well as local leadership by promoting and inspiring a culture of mentorship, guidance and support

Confers with General Managers to review activity, operating, and sales reports to determine changes in programs or operations required

Ensure steadfast compliance with organizational policies and goals throughout the region by staying current with local, regional and national requirements that impact business operations

Collaborate cross functionally with central services in order to identify and implement strategic continuous improvement and company initiatives

Ensure achievement of manufacturer benchmarks by managing and further understanding the specific requirements set forth by each OEM regionally

Act as a cross functional liaison with all manufacturers in the region; work with factory representatives to achieve factory objectives

Communicate with central services regularly to ensure strong partnership, support, and alignment with companywide initiatives

Directs and coordinates promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry

Monitor and analyze sales performance data to identify opportunities and challenges, implementing corrective action when needed

Analyzes department budgets to identify areas in which profit opportunities can be maximized or cost can be minimized, and operating budget can be achieved

Manage and oversee the needs of each facility in the region in partnership with the facilities team

Act as the regional executive leader by successfully mitigating customer escalation though effective communication and follow through

Ensure operational excellence by overseeing day to day business operations within the region, ensuring efficiency, cost effectiveness, and high levels of customer satisfaction

Provide performance updates to the senior leadership team

Collaborate with stakeholders to align regional activities with company-wide objectives

Perform all other duties and special projects as assigned

Qualification

Sales Operations ManagementAutomotive Industry ExperienceStrategic PlanningBudget AnalysisCross-functional CollaborationCustomer SatisfactionPerformance MonitoringTrainingSupportComplianceMarket DevelopmentData AnalysisOperational ExcellenceOEM KnowledgePerformance UpdatesLeadershipMentorshipCommunicationProblem SolvingTeam ManagementRelationship Building

Required

Bachelor's degree in a related field strongly preferred but not required

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

10+ years' experience at a management level within a retail dealership or automotive industry; multiple levels of reporting relationships strongly preferred

Has extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines