Operations Control Specialist – Critical Field Services jobs in United States
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EOLA | A Critical Power Company · 4 months ago

Operations Control Specialist – Critical Field Services

positionMiami
timeFull-time
remoteOnsite
seniorityMid Level
money$65K/yr - $75K/yr
date3+ years exp

EOLA Power is Florida's leading provider of UPS and battery system services, supporting critical facilities. They are seeking an Operations Control Specialist to manage scheduling, logistics, and dispatch, ensuring that emergencies are prioritized and contractual response times are met.

BatteryEnergyPower Grid

Responsibilities

Directly manage scheduling, dispatch, and coordination of Field Engineers across the country
Prioritize emergencies and guarantee contractual response times are met
Coordinate travel, equipment, and client deadlines under pressure
Act as the central hub between clients, engineers, and internal departments
Escalate and solve client issues quickly and professionally
Draft and issue service quotes based on field recommendations
Compile and finalize Field Service Reports for client delivery
Track parts and equipment tied to service jobs
Support cross-department projects and ensure deadlines are met

Qualification

Operations schedulingReal-time logisticsCrew coordinationMicrosoft 365Service ticketingJudgmentPrioritizationAdobeChatGPTGrokCommunication skillsAttention to detail

Required

3+ years in operations scheduling, crew coordination, or dispatch (airline, airport, utilities, construction, HVAC, service, or similar)
Proven ability to handle real-time logistics and emergencies with multiple moving parts
Strong judgment, prioritization, and communication skills in high-stakes environments
Comfort with complex calendars, service ticketing, and job costing
Tech fluency: Microsoft 365, Adobe, ChatGPT, Grok and service/work order systems
Detail-obsessed, you don't let things slip through the cracks

Preferred

Exposure to electrical, HVAC, UPS, or facilities service industries

Benefits

401K with matching
Medical, dental, and vision insurance
Paid time off and holidays
Short/Long-Term Disability + Life Insurance
Professional development + growth path to Operations Leadership
Up to $300/month non-taxed incentive for after-hours phone service (emergency only)

Company

EOLA | A Critical Power Company

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Putting together the best minds in the industry.
dateFounded in 2016
location
Miami, Florida, USA
people-size11-50 employees
web-link
https://www.eolapower.com

Funding

Current Stage
Early Stage

Leadership Team

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Alex Antoncecchi
Co-Founder & CEO
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Company data provided by crunchbase