Global Partners LP · 4 months ago
HR Service Delivery Developer
Waltham, MA - Corporate Headquarters
Full-time
Onsite
Mid, Senior Level
5+ years expGlobal Partners LP is a company that has been delivering energy solutions for over 90 years. They are seeking an HR Service Delivery Developer to lead the design and configuration of HR Service Delivery modules, ensuring seamless integration with HR applications and enhancing overall HR processes.
Oil & Energy
Responsibilities
Configure and maintain HR lifecycle event orchestration, including integrations with Workday and other HR applications (e.g., onboarding, offboarding, job changes).
Architect, build, and maintain custom applications and advanced workflows in ServiceNow using Flow Designer, scripting (JavaScript, Glide), UI Policies, Business Rules, and Catalog Items.
Partner with Integration teams to build automated workflows and seamless handoffs between Workday and ServiceNow
Serve as a subject matter expert (SME) in ServiceNow HRSD, staying informed of new features and advising HR on use cases
Collaborate with HR Communications and Change teams to create/update HR knowledge articles and support change communication
Collaborate with the Agile team and Business Analyst to translate user stories into deliverables; document requirements, development plans, and system configurations
Proactively recommend and implement best practices for security, data integrity, and platform governance
Monitor platform performance, conduct root cause analysis of issues, and implement fixes in a timely manner
Provide support during release management cycles, including the creation of update sets, testing, and production deployment
Stay current on ServiceNow platform updates and industry trends, identifying opportunities to improve functionality or reduce manual effort
Serves as a backup for migrating update sets and configuration changes to production, ensuring alignment with ITSM deployment protocols and change management processes
Qualification
Required
Bachelor's degree required
Minimum of 5 years experience required
Strong experience with Workday HCM and Workday-to-ServiceNow integration patterns (e.g., Workday Studio, EIBs, APIs).
Deep understanding of HR lifecycle events and how they map to workflows and automation within ServiceNow
Proficiency in JavaScript, Glide API, and client/server-side scripting within the ServiceNow platform
Experience with web services (REST, SOAP) and tools like Postman for testing integrations
Familiarity with identity and user provisioning systems (e.g., LDAP, AD, Azure AD)
Experience creating and maintaining Service Catalog items, knowledge articles, and dashboards
Working knowledge of Agile methodologies, including participating in daily standups, sprint planning, and backlog grooming
Strong written communication skills with demonstrated ability to produce technical and end-user documentation
Benefits
Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead – We offer 401k and a match component!
Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.
Company
Global Partners LP
Global Partners is a leading independent owner, supplier, and operator of liquid energy terminals, fueling locations, and retail experiences — and we’re growing as we speak.
1001-5000 employees
H1B Sponsorship
Global Partners LP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (2)
2022 (4)
Funding
Current Stage
Late StageLeadership Team
Kate Daley
Administrative Director to the CEO and President
Greg Hanson
Chief Financial Officer
Recent News
2024-04-15
2024-04-13
2024-03-01
Company data provided by crunchbase