Savoy Associates · 5 months ago
Benefit Administration Technology Specialist
Savoy Associates, an RPS Company, is seeking a Benefit Administration Technology Specialist to enhance client relationships and support benefits platform services. The role involves managing client implementations, leading training sessions, and troubleshooting system issues while ensuring quality assurance during the Open Enrollment process.
Financial ServicesHuman Resources
Responsibilities
Serve as the primary client contact for benefits platform support and service
Manage new client implementations, including requirements gathering, system configuration, testing, and go-live
Lead HR administrator trainings and provide ongoing client education
Oversee annual Open Enrollment configuration, updates, and quality assurance testing
Troubleshoot and resolve system issues, delivering clear, client-friendly solutions
Conduct platform demonstrations for prospective clients
Qualification
Required
3+ years' experience in employee benefits administration or benefits technology
Hands-on experience implementing and maintaining a benefits administration platform
Proficient in Excel and virtual meeting tools (Zoom, GoToMeeting, Teams)
Strong analytical, problem-solving, and communication skills
Highly organized self-starter with the ability to manage multiple priorities
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...