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Return Assets Division- Lauth Investigations International, Inc. · 4 months ago

Claim Analyst

Boulder, CO

Full-time, Part-time

Onsite

New Grad, Entry Level

Lauth Investigations International, Inc. is a company focused on helping clients recover unclaimed property. The Claim Analyst plays a vital role in managing and analyzing claims from start to finish, ensuring accurate and efficient processing in compliance with regulatory requirements.

Information Services

Responsibilities

Provide end-to-end case management for all claimants, including initial intake, needs assessment, progress tracking, and case closure

Review and accurately input all claimant and case data into the CRM system

Analyze cases to determine eligibility and plan the best approach for recovering assets on behalf of claimants

Prepare and submit complete and valid documents to state agencies on behalf of clients

Communicate with claimants through phone, email, or other channels to provide updates and request needed information

Monitor all active cases, evaluate progress, and identify roadblocks or missing elements to move the claim forward

Generate weekly or monthly reports summarizing claim activity, performance metrics, and progress for the Return Assets Division

Maintain detailed records and case notes to ensure accurate tracking of all claimant interactions and case developments

Identify opportunities to improve claim processing procedures and contribute to the development of internal workflows, documentation, and best practices

Conduct trend analysis and contribute to the strategic improvement of claim outcomes and departmental performance

Stay informed on relevant industry practices, regulatory updates, and professional development opportunities

Support the team and organization by taking ownership of tasks and suggesting solutions that improve efficiency and service quality

Assist with additional duties and projects as assigned

Qualification

Claim processingData analysisCRM systemsMicrosoft Office SuiteCritical thinkingProblem-solvingOrganizational skillsVerbal communicationWritten communicationAttention to detail