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Badger Meter · 15 hours ago

Sales Support Specialist- Inside Sales

Nashville, TN

Full-time

Onsite

Mid Level

3+ years exp

Badger Meter is a leading global water technology company dedicated to preserving the world's water resources. The Sales Support Specialist will support customers and internal stakeholders by responding to inquiries, providing pricing, and maintaining accurate inventory levels while ensuring a high level of customer satisfaction.

ManufacturingProduct DesignWater

Responsibilities

Provide pricing on products over the phone, negotiate pricing with customers within account manager’s threshold. Discuss and educate customers on BEACON SAAS & Invoicing practices (Cellular, fixed, mobile solutions, etc.) with prospective and new customers

Achieve and maintain a deep technical understanding of the product line understand functionality and selling points of ALL products offered, the product line, its capabilities, its applicability into different customer applications, and distribution operations

Work with branch manager to help maintain accurate minimum balance levels for inventory in distribution warehouses and communicate with branch managers when customer’s specifications change or projects end so we do not have excess inventory in warehouses for these changes

Work with other distribution branches to sell returned product within their territory when specifications allow and provide customer service with account specification within the territory to help expedite quotes/orders for customers accurately

Navigate on hand inventory report to sell inventory that can often get “lost” in the system if not managed and monitored properly

Understand warehouse process and help pack and ship orders for end of month/quarter if needed

Be the main point of contact for customers, account managers, & field support specialists for issues within the accounts and provide quick solutions. Make decisions quickly to resolve issues with a cradle to grave approach in taking ownership of all inquiries

Review bids, quotes, and orders to ensure accurate processing to minimize errors and assist in updating bids to ensure correct account maintenance is listed in Salesforce

Achieve and maintain a deep technical understanding of the product line, its capabilities, and its applicability into different customer applications

Communicates with branch managers when customer’s specifications change or projects end so we do not have excess inventory in warehouses for these changes

Work with other distribution branches to sell returned product within their territory when specifications allow

Provide feedback to branch manager on issues and opportunities to reduce redundancy and improve accuracy internally and externally

Qualification

Salesforce (CRM)Microsoft OfficeCommunicationCollaboration

Required

High school degree/GED required

Preferred

Bachelor's degree in business, communications, or psychology

3+ years of related experience

Advanced skills in Microsoft Office

Experience in Salesforce (CRM)

Benefits

Competitive Pay

Annual Bonus

Eligible for Annual Pay Increases

Comprehensive Health, Vision, and Dental Coverage

15 days Paid Time Off + 11 Paid Holidays

Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!

Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more

Educational Assistance – Tuition Reimbursement up to $5,250

Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage

Health Savings Account (HSA) & Flexible Spending Account (FSA) options