On Point Holdings · 4 months ago
Senior Field Service Engineer (OpEx Service, LLC)
United States
Full-time
Remote
Mid, Senior Level
5+ years expOn Point Holdings, LLC is a values-driven management firm guiding specialized businesses in various industries. The Senior Field Service Engineer is responsible for advanced installation, troubleshooting, and maintenance of CNC-controlled machine tools and automation systems while managing and mentoring junior engineers.
Machinery
No H1B
Responsibilities
Represent OpEx and manufacturer partners with professionalism, integrity, and a strong work ethic
Lead, mentor, and provide technical guidance to Field Service Engineers and other junior team members
Install, commission, repair, and troubleshoot CNC-controlled machine tools and automation equipment
Diagnose and resolve complex mechanical, electrical, hydraulic, and electronic issues
Provide advanced customer guidance on equipment operation, maintenance, and safety
Support knowledge transfer by coaching less-experienced engineers and ensuring adherence to best practices
Attend leadership development and technical training to strengthen management capabilities and technical expertise
Communicate effectively and professionally with supervisors, internal teams, and customer personnel
Interpret, analyze, and communicate technical and engineering drawings
Demonstrate expertise in I/O modules, servo amplifiers, control systems, and feedback mechanisms
Apply a deep understanding of electrical, hydraulics, pneumatics, EtherCAT/Ethernet networking, and industrial electronics
Maintain a positive, customer-focused attitude and uphold high service standards at all times
Qualification
Required
Bachelor's degree in Engineering, Mechatronics, or related field (or equivalent technical experience)
5+ years of field service experience with CNC machinery and/or industrial automation
Proven ability to lead, mentor, and coach junior engineers in both technical and professional development
Advanced proficiency with mechanical, electrical, hydraulic, and pneumatic troubleshooting
Strong communication and leadership skills with the ability to balance technical and managerial responsibilities
Proficient in computer applications for documentation, reporting, and communication
Valid driver's license and ability to travel extensively as required
Must be legally authorized to work in the United States without current or future sponsorship
Ability to lift up to 40 lbs. and safely work in industrial environments
Flexibility for extensive travel, including occasional overnight or weekend assignments
Comfortable working remotely while maintaining consistent communication with internal teams
Willingness to attend trade shows, customer events, and training sessions as needed
Preferred
Familiarity with Allen Bradley PLCs and related industrial control systems
Company
On Point Holdings
Welcome to On Point Holdings, a dynamic umbrella organization overseeing a diverse portfolio of industry-leading enterprises dedicated to excellence, integrity, responsiveness and growth.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase